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Engineering professional with over 30 years of experience in mining, marine, and heavy engineering environments. Proven track record in supervision, project management, maintenance planning, and quality assurance. Strong leadership skills with the ability to manage multidisciplinary teams, deliver projects on time, and maintain high safety and quality standards.


Hileni Nelago Shikongo is a dedicated Namibian teacher, researcher, and education advocate with extensive experience in the education sector. Since 2018, she has been serving as a teacher at Marmer Primary School, where she has contributed to learner development, classroom management, and academic support for upper primary learners.
She obtained her Honours Degree in Education (Upper Primary Phase Grades 4–7), majoring in English and Social Studies, from the University of Namibia (UNAM) in 2018. In 2025, she completed a Master’s Degree in Educational Leadership, Management and Policy at the International University of Management (IUM).
Her master’s research focused on “The Influence of Emotional Intelligence on Teachers’ Leadership and Professional Practice,” reflecting her passion for educational leadership, teacher effectiveness, and policy development. Her research interests include educational leadership, teacher professional development, educational policy, school effectiveness, and evidence-based educational reform.
Hileni is also actively involved in union-related educational initiatives and remains committed to promoting quality education, professional growth, and inclusive learning opportunities within Namibia and across Africa.

  Dynamic Telesales Operator with versatile skills and highly motivated professional. Adept at multitasking and thriving under pressure. Demonstrates a high tolerance for diverse personalities and excels as a team player. Proficient in computer applications including SAP, CRM, Sales Force, Ignite, and MS Office Suite. Skilled in ordering supplies, preparing invoices, quotations, cash handling, stock taking, filing systems, record keeping, documentation, inbound and outbound call handling, upselling, after-sales follow-ups, telesales and database administration. Multilingual capabilities enhance communication across varied platforms.    Confident communicator with knack for persuasive dialogue and goal-driven mindset. Utilises strong interpersonal skills and keen ability to listen and respond to customer needs.  

Dynamic Claims Administrator with a proven track record at Hollard Namibia, excelling in claims processing and client registration. Adept at enhancing customer service through effective communication and attention to detail, I consistently improve operational efficiency while fostering strong relationships with clients and brokers. A resilient team player committed to excellence.

Clear communicator and collaborative team player with an eye for detail and skill in customer relations. I have been a CATS (Commercial Advancement Training Scheme) student for two years where I had on the job training at NAMPORT for 3 years. Possess strong analytical and problem-solving skills, with the ability to make well thought out decisions. Results-driven finance professional with over seven years of experience in accounting and revenue management, including more than five years as a Revenue Controller at NAMPORT and two years as an Accounts Payable Clerk. Proven expertise in financial reporting, revenue monitoring, accounts reconciliation, and ensuring compliance with internal controls and regulatory standards. Adept at managing high-volume transactions, optimizing revenue collection processes, and improving financial accuracy and efficiency. Strong analytical skills combined with a keen eye for detail, enabling effective identification and resolution of discrepancies. Recognized for reliability, integrity, and the ability to support strategic financial decision-making in fast-paced environments.

Experienced accounting and taxation professional with a strong background in tax audits, regulatory compliance, and financial analysis. Proven ability to identify discrepancies, enforce tax legislation, and support revenue collection processes. Currently involved in illicit financial flow investigations, contributing to financial integrity and compliance. Committed to accuracy, professionalism, and delivering reliable results.

Dynamic professional with experience at the Electoral Commission of Namibia, excelling in voter registration and electoral compliance. Proven ability to organize impactful public outreach initiatives and foster teamwork. Skilled in event organization and animal handling, consistently enhancing productivity and ensuring adherence to regulations.

Driven professional with strong interpersonal and persuasive communication skills for building lasting client relationships and closing deals. Possesses solid understanding of market dynamics and customer needs, with ability to adapt solutions to meet business objectives. Ready to contribute to business growth and success.

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
I am a dedicated professional with a strong background in Operation, customer service, sales, and administrative support. With experience as a senior Operational officer at Cashnet Finance, Senior Call Centre Consultant at Express Credit and a Call Centre Agent at Letshego Bank Namibia, I hold a Bachelor’s degree in Marketing and Communication from the Namibia University of Science and Technology.

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