Lucia Shali
Windhoek
Summary
Developed strong analytical and organizational skills in educational setting, ready to transition into new field. Demonstrates ability to interpret and apply complex grading criteria and deliver accurate assessments. Seeking to leverage these transferable skills to drive success in new professional challenge.
Professional with significant experience and readiness for this role. Proven ability to deliver impactful results through strong analytical skills, strategic thinking, and attention to detail. Known for reliability, adaptability, and effective collaboration within team environments. Skilled in business management, problem-solving, and communication, ensuring consistent achievement of goals.
Overview
12
12
years of professional experience
Work History
Marker-Tutor
Namibia University of Science and Technology
02.2016 - 01.2023
- Major Courses responsible for: Public management in Namibia, introduction to public management, introduction to sociology
- Demonstrated flexibility) by adapting quickly to shifting priorities or unexpected challenges in the work environment.
- Actively participated) in ongoing professional development opportunities for enhanced skills as a marker expert.
- Cultivated critical thinking skills through challenging assignments that required analysis, synthesis, and evaluation of information from various sources.
- Contributed to a positive work atmosphere through effective communication and teamwork.
- Reduced production errors by carefully following guidelines and paying close attention to detail.
Administrative (Client Service Clerk)
Nedbank Namibia
09.2013 - 01.2020
- Demonstrated adaptability by assisting in various roles as needed during particularly busy or understaffed shifts.
- Enhanced customer satisfaction by providing efficient and courteous service in a timely manner.
- Delivered exceptional service with strong interpersonal skills, fostering long-term relationships with repeat customers.
- Assisted in inventory management, ensuring accurate stock levels and replenishment of products.
Personal Assistant to the Manager
Bank Windhoek
01.2011 - 08.2013
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
- Kept detailed track of household and maintenance inventory and schedules.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Displayed absolute discretion at handling confidential information.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
- Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
- Boosted team morale, organized team-building activities that fostered positive work environment.
- Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.
Education
Post-graduate Diploma Business Management
University of Namibia
Windhoek Namibia04.2015
Bachelor of Technology Degree - Public Management
Polytechnic of Namibia
Windhoek Namibia 11.2009
IGCSE - School Certificate Grade 12
Mweshipandeka High School
Ongwediva Namibia 11.2004
Skills
- Attention to detail
- Teamwork
- Multitasking
- Excellent communication
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Self motivation
- Interpersonal skills
Personal Information
- Date of Birth: 05/05/87
- Gender: Female
- Nationality: Namibian
Timeline
Marker-Tutor
Namibia University of Science and Technology
02.2016 - 01.2023
Administrative (Client Service Clerk)
Nedbank Namibia
09.2013 - 01.2020
Personal Assistant to the Manager
Bank Windhoek
01.2011 - 08.2013
Post-graduate Diploma Business Management
University of Namibia
Bachelor of Technology Degree - Public Management
Polytechnic of Namibia
IGCSE - School Certificate Grade 12
Mweshipandeka High School
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