A highly motivated and results-driven banking and business professional with extensive experience in client relationship management, sales, marketing, and administrative support. Proven expertise in promoting banking products and services, acquiring and maintaining business clients, and achieving sales and revenue targets. Skilled in team leadership, training, and supervising staff to ensure service delivery standards are met. Adept at monitoring operational compliance, supporting audits, and maintaining strong internal controls. Holds advanced academic qualifications in Business Management and Marketing, complemented by professional banking certifications. Recognized for excellent communication skills, problem-solving abilities, and a commitment to delivering high-quality customer service.
Work History
Sales and Business Development Officer
2 Months
Postfin | 04.2026 - Current
Developed strategic partnerships to enhance service offerings and expand market presence.
Identified growth opportunities through market research and competitive analysis.
Led cross-functional teams to execute business development initiatives effectively.
MOU
6 Months
Letshego Bank Namibia | 10.2025 - 04.2026
Manage operations under MOU agreements.
Support client relations, account management, and business development initiatives.
Contribute to process improvements and project coordination within the bank.
e-Banker (Marketing and Branding)
3 Years 7 Months
First National Bank (FNB) Namibia – Windhoek | 10.2020 - 05.2024
Market and promote FNB products and services.
Monitor product performance and prepare reports.
Sales and Service Consultant
2 Years 9 Months
First National Bank (FNB) Namibia | 12.2017 - 09.2020
Assist customers with banking products and services.
Open and manage customer accounts.
Resolve customer queries and complaints.
Promote and cross-sell bank products.
Team Leader (BOS)
1 Year 10 Months
First National Bank (FNB) Namibia | 01.2016 - 11.2017
Supervise and support branch staff.
Ensure service delivery standards are met.
Monitor performance and report on targets.
Train and motivate team members.
Business Sales Consultant
1 Year 5 Months
First National Bank (FNB) Namibia | 07.2015 - 12.2016
Acquire new business clients.
Promote business banking products.
Maintain relationships with business customers.
Achieve sales and revenue targets.
Golden Rules Administrator
1 Year 11 Months
First National Bank (FNB) Namibia | 07.2013 - 06.2015
Ensure compliance with bank policies and procedures.
Monitor adherence to operational standards.
Report risks and irregularities.
Support internal controls and audits.
L/S Sales Administrator
1 Year 10 Months
FNB Namibia | 02.2012 - 12.2013
Provide administrative support to the sales team.
Prepare sales reports and documentation.
Capture and maintain customer and sales data.
Coordinate customer applications and follow-ups.
Business Consultant
2 Years
FNB Namibia | 01.2010 - 01.2012
Advise business clients on banking products and services.
Develop and manage business client relationships.
Identify new business opportunities.
Support clients with account and credit solutions.
Sales and Service Consultant
2 Years 2 Months
FNB Namibia | 10.2007 - 12.2009
Assist customers with daily banking transactions.
Open and manage customer accounts.
Promote and cross-sell banking products.
Handle customer queries and ensure quality service.
Education
Postgraduate of Project Management
Regent Business School
2026-in progress
Master of leadership and Change Management
Namibia University of Science and Technology
2025-in progress
Master of Business - Management
International University of Management
2025-in progress
Bachelors of Honours Degree - Marketing
Namibia University of Science and Technology | 01-2025
Bachelors of Honours Degree - Business Management
Namibia University of Science and Technology | 01-2023
Advanced Diploma - Banking
Institution of Banking Namibia | 01-2019
Diploma - Bookkeeping
International University of Management | 01-2007
International General Certificate of Secondary Education
Augustineum High School | 01-2001
Skills
Client Relationship Management
Business Development
Sales & Marketing of Banking Products
Account Management
Compliance & Risk Monitoring
Team Leadership & Supervision
Staff Training & Mentoring
Project Coordination
Change Management
Strategic Planning
Microsoft Office Proficiency
Banking Software (Omni
IQ Retail)
Report Generation & Data Analysis
Communication & Negotiation
Time Management & Multitasking
Client acquisition
Business intelligence
CRM management
Relationship building and rapport
Marketing
Relationship management
Strategic planning
New business development
LANGUAGES
Proficiency in English, Afrikaans, Oshiwambo, French
Timeline
Sales and Business Development Officer
Postfin
04.2026 - CurrentRead More
MOU
Letshego Bank Namibia
10.2025 - 04.2026Read More
e-Banker (Marketing and Branding)
First National Bank (FNB) Namibia – Windhoek
10.2020 - 05.2024Read More
Sales and Service Consultant
First National Bank (FNB) Namibia
12.2017 - 09.2020Read More
Team Leader (BOS)
First National Bank (FNB) Namibia
01.2016 - 11.2017Read More
Business Sales Consultant
First National Bank (FNB) Namibia
07.2015 - 12.2016Read More
Golden Rules Administrator
First National Bank (FNB) Namibia
07.2013 - 06.2015Read More
L/S Sales Administrator
FNB Namibia
02.2012 - 12.2013Read More
Business Consultant
FNB Namibia
01.2010 - 01.2012Read More
Sales and Service Consultant
FNB Namibia
10.2007 - 12.2009Read More
Namibia University of Science and Technology
Master of leadership and Change Management
Read More
International University of Management
Master of Business from Management
Read More
Namibia University of Science and Technology
Bachelors of Honours Degree from Marketing
Read More
Namibia University of Science and Technology
Bachelors of Honours Degree from Business Management
Read More
Institution of Banking Namibia
Advanced Diploma from Banking
Read More
International University of Management
Diploma from Bookkeeping
Read More
Augustineum High School
International General Certificate of Secondary Education
Sales Officer and Business Development Associate at Peculiar Construction ServicesSales Officer and Business Development Associate at Peculiar Construction Services