Olga Nanyeni

• Sales and Management: Oversee sales and manage short-term insurance products, ensuring effective delivery and support to clients.
• Client Needs Assessment: Identify client needs and provide customized solutions tailored to their requirements and manage a diverse portfolio of clients.
• Stakeholder Collaboration: Collaborate internally and externally with various stakeholders to ensure seamless operations and client satisfaction.
• Administrative Duties: Handle routine administrative tasks essential for client servicing and departmental efficiency.
• Relationship Management: Cultivate and maintain strong relationships with clients through proactive service delivery and applying specialized knowledge.
• Business Growth: Increase gross written premiums in alignment with budget expectations through strategic sales efforts and relationship building.
• New Business Management: Manage processes associated with new business acquisition, ensuring smooth onboarding and client integration.
• Strategy Implementation: Develop and implement strategies and marketing plans to drive business growth and market presence.
• Reporting: prepare and present regular monthly activity reports detailing sales performance, quotations activities and commission values to track progress and performance against established objectives and targets.

• Facilitated policy administration and amendments on insurer systems, ensuring accuracy and compliance with regulations.

• Diligently followed up on claim recoveries to expedite the resolution process and minimize financial losses.

• Managed premium refund processes efficiently, including reporting and documentation, to enhance financial transparency and accountability.

• Maintained and managed a diverse client base, providing personalized service and addressing inquiries and concerns promptly.

• Conducted client account maintenance tasks, such as updates and adjustments, to ensure accurate and up-to-date records.