Lusia Kanyangela
Windhoek
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Business Intellectual Property Authority (BIPA)
2018.03 - 2022.10
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Employment Officer
Ministry Of Labour Industrial Relations And Employment
2017.04 - 2017.09
Scanned Job seekers documents (e.g CV) and uploaded them into
database to keep records for potential employers.
• Sorted documents and maintained organized filing process.
• Executed data verification to detect errors.
• Answered multi-line phone system, routing calls, delivering messages to staff
- Enhanced job seeker satisfaction by providing personalized employment guidance and resources.
- Streamlined the recruitment process for employers, resulting in faster candidate placements.
- Developed a comprehensive database of local job opportunities to better serve clients.
Education
BBA -
Namibia University of Science And Technology
Windhoek, Khomas, Namibia10.2019
Skills
- Calendar Management
- Letter Preparation
- Data Entry
- Reception Oversight
- Quality Assurance
- Scheduling
- Travel Coordination
- Presentation Design
- Research
- Customer Service
- Business Writing
- Process Optimization
- Sales Plan Implementation
- Back Office Operations
- Travel Administration
- Data Entry Documentation
- Excel Spreadsheets
- Mail Management
- Detailed Meeting Minutes
- Report Analysis
- Employee Training
- Typing Proficiency
- Time Management
- Employee Timesheet Processing
- Business Planning
- Phone Call Answering
- Compensation and Benefits
- Correspondence Writing
- Schedule Management
- Risk Management
- Records Management
- Data Evaluation
- Calendar Management
- Multi-Line Phone Systems
- Customer Relations
- Administrative Support
- Business Correspondence
- Microsoft Office
- Office Equipment Maintenance
- Data Collection
- Travel Planning
- Business Administration
- Self Starter
- Prioritizing Patients
- Performance Improvement
- Workflow Planning
- Staff Management
- Records Preparation
- Critical Thinking
- Labor Control
- Data Management
- Database Administration
- Database Organization
- Complex Problem-Solving
- Statistical Data Gathering
- Office Management
- Prioritization
- Filing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield
Timeline
Administrative Assistant
Business Intellectual Property Authority (BIPA)
2018.03 - 2022.10
Employment Officer
Ministry Of Labour Industrial Relations And Employment
2017.04 - 2017.09
BBA -
Namibia University of Science And Technology
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