Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AdministrativeAssistant
Lusia Kanyangela

Lusia Kanyangela

Windhoek

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant

Business Intellectual Property Authority (BIPA)
03.2018 - 10.2022
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.

Employment Officer

Ministry Of Labour Industrial Relations And Employment
04.2017 - 09.2017

Scanned Job seekers documents (e.g CV) and uploaded them into
database to keep records for potential employers.
• Sorted documents and maintained organized filing process.
• Executed data verification to detect errors.
• Answered multi-line phone system, routing calls, delivering messages to staff

  • Enhanced job seeker satisfaction by providing personalized employment guidance and resources.
  • Streamlined the recruitment process for employers, resulting in faster candidate placements.
  • Developed a comprehensive database of local job opportunities to better serve clients.

Education

BBA -

Namibia University of Science And Technology
Windhoek, Khomas, Namibia
10.2019

Skills

  • Calendar Management
  • Letter Preparation
  • Data Entry
  • Reception Oversight
  • Quality Assurance
  • Scheduling
  • Travel Coordination
  • Presentation Design
  • Research
  • Customer Service
  • Business Writing
  • Process Optimization
  • Sales Plan Implementation
  • Back Office Operations
  • Travel Administration
  • Data Entry Documentation
  • Excel Spreadsheets
  • Mail Management
  • Detailed Meeting Minutes
  • Report Analysis
  • Employee Training
  • Typing Proficiency
  • Time Management
  • Employee Timesheet Processing
  • Business Planning
  • Phone Call Answering
  • Compensation and Benefits
  • Correspondence Writing
  • Schedule Management
  • Risk Management
  • Records Management
  • Data Evaluation
  • Calendar Management
  • Multi-Line Phone Systems
  • Customer Relations
  • Administrative Support
  • Business Correspondence
  • Microsoft Office
  • Office Equipment Maintenance
  • Data Collection
  • Travel Planning
  • Business Administration
  • Self Starter
  • Prioritizing Patients
  • Performance Improvement
  • Workflow Planning
  • Staff Management
  • Records Preparation
  • Critical Thinking
  • Labor Control
  • Data Management
  • Database Administration
  • Database Organization
  • Complex Problem-Solving
  • Statistical Data Gathering
  • Office Management
  • Prioritization
  • Filing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Almost everything worthwhile carries with it some sort of risk, whether it’s starting a new business, whether it’s leaving home, whether it’s getting married, or whether it’s flying into space.
Chris Hadfield

Timeline

Administrative Assistant

Business Intellectual Property Authority (BIPA)
03.2018 - 10.2022

Employment Officer

Ministry Of Labour Industrial Relations And Employment
04.2017 - 09.2017

BBA -

Namibia University of Science And Technology
Lusia Kanyangela