Janine Marion Mouton
Henties Bay
Summary
Results-driven and detail-oriented professional with a passion for excellence. Skilled in Service Desk Agent , Front Desk & Office Administration .Dedicated to contributing to organizational success through innovation and teamwork. Determine to grow in any business field.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Reception/ Administrator
Migeo Mining
08.2024 - 10.2025
- Successfully managed daily front office operations, ensuring smooth communication and efficient workflow.
- Delivered outstanding administrative support, improving office efficiency and customer satisfaction.
- Maintained accurate records and filing systems, reducing document retrieval time.
- Coordinated meetings, appointments, and schedules, ensuring timely and organized operations.
- Handled client inquiries professionally, enhancing the organization’s reputation.
- Delivered consistent, high-quality service while managing multiple administrative tasks under pressure.
Service Desk Agent
Dimension Data
Windhoek
09.2006 - 03.2014
- Achieved - Distinguished myself from advanced to senior level as a IT Service desk Administrator. Microsoft 1st line support. I performed well as a stock controller.
- Managed – Was the first point of contact on the service desk for varies users.
- Delivered – Dedication to my work and the company.
Qualified Teacher
Swakopmund Christian Academy
01.2017 - 12.2018
- Grade 1 Relieve Teacher (2017)
- Grade 2 Class Teacher (Jan - Dec 2018)
- Grade 4 -7 English/Afrikaans Relieve Teacher (2017)
Qualified Teacher
Tamariska Primary School
01.2015 - 12.2015
- Grade 3 Class Teacher (English)
Qualified Teacher
Swakopmund Primary School
05.2014 - 12.2014
- Grade 4 Class Teacher (English)
Education
Junior Secondary Certificate - Grade 12
Diploma - Junior Primary Education
IOL Institute
Windhoek03-2026
Skills
- Data Capturing & Database Management
- Customer Service & Client Support
- Stock Control & Inventory Management
- Front Desk & Office Administration
- Reception & Filing Systems
- Call Center Operations
- Communication & Problem Solving
- Time Management & Team Collaboration
Certification
- DJPE – Diploma in Junior Primary Education (IOL)
- Certificate in Early Childhood Development (NIED)
- Communication Skills
- Time Management
- Women in Leadership: Gaining Leadership Excellence
- Basic First Aid Course
- Grade 12 English, Afrikaans, Geography through NAMCOL
Additional Information
Code B Drivers License
Languages
English, Afrikaans
References
- Willem Steenkamp, Dimension Data, 081 277 1950
- Mr Brown, Migeo Mining, 081 126 9254
- Mr Tjipo, Tamariskia Primary School, 081 292 9185
- Mrs M. Feris, Swakopmund Primary School, 081 231 5804
Personal Information
- Date of Birth: 12/07/1985
- Nationality: Namibian
- Driving License: Code B
- Marital Status: Single
Timeline
Reception/ Administrator
Migeo Mining
08.2024 - 10.2025
Qualified Teacher
Swakopmund Christian Academy
01.2017 - 12.2018
Qualified Teacher
Tamariska Primary School
01.2015 - 12.2015
Qualified Teacher
Swakopmund Primary School
05.2014 - 12.2014
Service Desk Agent
Dimension Data
09.2006 - 03.2014
Diploma - Junior Primary Education
IOL Institute