Janine Marion Mouton
Henties Bay,Namibia
Summary
Accomplished professional with expertise in data capturing and database management, complemented by strong skills in customer service and client support. Proven ability to manage stock control and inventory efficiently, while excelling in front desk and office administration. Adept at maintaining reception and filing systems, with a solid background in call centre operations. Demonstrates exceptional communication and problem-solving abilities, alongside effective time management and team collaboration skills.
Overview
19
19
years of professional experience
1
1
Certification
Work history
Reception/Administrator
Migeo Mining
2024.08 - 2025.10
- Successfully managed daily front office operations, ensuring smooth communication and efficient workflow.
- Delivered outstanding administrative support, improving office efficiency and customer satisfaction.
- Maintained accurate records and filing systems, reducing document retrieval time.
- Coordinated meetings, appointments, and schedules, ensuring timely and organized operations.
- Handled client inquiries professionally, enhancing the organization’s reputation.
- Delivered consistent, high-quality service while managing multiple administrative tasks under pressure.
Grade 1 Relieve Teacher, Grade 2 Class Teacher, Grade 4 –7 Englis / Afrikaans Relieve Teacher
Swakopmund Christian Academy
2017.01 - 2018.12
Grade 3 Class Teacher (English)
Tamariska Primary School
2015.01 - 2015.12
Grade 4 Class Teacher (English)
Swakopmund Primary School
2014.05 - 2014.12
Service Desk Agent
Dimension Data
Windhoek
2006.09 - 2014.03
- Achieved - Distinguished myself from advanced to senior level as a IT Service desk Administrator. Microsoft 1st line support. I performed well as a stock controller.
- Managed – Was the first point of contact on the service desk for varies users.
- Delivered – Dedication to my work and the company.
Education
Junior Secondary Certificate - Grade 12
IOL INSTITUTE
WindhoekSkills
- Data Capturing & Database Management
- Customer Service & Client Support
- Stock Control & Inventory Management
- Front Desk & Office Administration
- Reception & Filing Systems
- Call Center Operations
- Communication & Problem Solving
- Time Management & Team Collaboration
Certification
- DJPE – Diploma in Junior Primary Education (IOL)
- Certificate in Early Childhood Development (NIED)
- Communication Skills
- Time Management
- Women in Leadership: Gaining Leadership Excellence
- Basic First Aid Course
- Grade 12 English, Afrikaans, Geography through NAMCOL
Languages
English
Afrikaans
REFERENCES
- Willem, Steenkamp, Client Manager, 081 277 1950, Dimension Data
- Mr, Brown, Manager, 081 126 9254, Migeo Mining
- Mr, Tjipo, Head of department, 081 292 9185, Tamariskia Primary School
- Mrs, Feris, 081 231 5804, Swakopmund Primary School
Timeline
Reception/Administrator
Migeo Mining
2024.08 - 2025.10
Grade 1 Relieve Teacher, Grade 2 Class Teacher, Grade 4 –7 Englis / Afrikaans Relieve Teacher
Swakopmund Christian Academy
2017.01 - 2018.12
Grade 3 Class Teacher (English)
Tamariska Primary School
2015.01 - 2015.12
Grade 4 Class Teacher (English)
Swakopmund Primary School
2014.05 - 2014.12
Service Desk Agent
Dimension Data
2006.09 - 2014.03
Junior Secondary Certificate - Grade 12
IOL INSTITUTE