HILJA NANGULA OSHONDILI SHIGWELE
Outjo,Kunene
Summary
Highly skilled professional with extensive experience in ethical standards compliance, communication management, and office equipment operation. Proficient in accounting basics, filing system development, and productivity enhancement. Adept at using customer relationship management software and document control systems to improve organisational efficiency. Strong background in Microsoft Office, data analysis, general administration, enquiry handling, task prioritising, and minute taking. Committed to enhancing customer orientation and driving organisational success through effective administrative support.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Office Administrator Intern
USAID Global Health Supply Chain Programme
Windhoek, Khomas
04.2019 - 09.2019
- Streamlined office operations by implementing effective filing systems.
- Enhanced team efficiency for seamless workflow management.
- Ensured smooth functioning of the office with regular equipment checks.
- Managed daily scheduling to facilitate organised operations.
- Maintained office supplies, reducing downtime due to lack of resources.
- Resolved customer queries promptly for improved client satisfaction.
- Handled correspondence, providing timely responses to all enquiries.
- Organised travel arrangements, facilitating stress-free business trips for staff members.
Personal assistant
Benguela Petroleum Supplies
Walvis Bay, Erongo
04.2018 - 09.2018
- Streamlined administrative processes to improve office efficiency.
- Coordinated daily schedules for CEO with meticulous attention to detail.
- Managed correspondence, reduced response time by ensuring timely replies.
- Organised meetings, improved communication within the team.
- Ensured smooth business travel arrangements for senior management.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Took minutes during meetings with accuracy and precision, facilitated follow-up actions efficiently.
- Resolved administrative issues promptly, minimised downtime in operations.
- Filed documents systematically which increased ease of access when needed.
- Updated executive diaries with daily appointments, set reminders, and added key details.
Education
Bachelor degree in Business and Information Admini -
Namibia University of Science and Technology
Namibia 02.2017 - 11.2019
Social science
Uukule Senior Secondary School
Namibia 01.2014 - 02.2015
Skills
- Ethical standards compliance
- Communication management
- Office equipment operation
- Accounting basics
- Filing system development
- Productivity enhancement
- Customer relationship management software
- Document control systems
- Customer orientation
- Organisational efficiency
- Microsoft Office
- Data analysis
- General administration
- Enquiry handling
- Task prioritising
- Minute taking
Languages
English
Fluent
Oshiwambo
Fluent
Timeline
Office Administrator Intern
USAID Global Health Supply Chain Programme
04.2019 - 09.2019
Personal assistant
Benguela Petroleum Supplies
04.2018 - 09.2018
Bachelor degree in Business and Information Admini -
Namibia University of Science and Technology
02.2017 - 11.2019
Social science
Uukule Senior Secondary School
01.2014 - 02.2015
Similar Profiles
ABRAHAM A. SANGARIEABRAHAM A. SANGARIE
Logistics Assistant (Msupply) at Health Supply Chain UN-World Food ProgrammeLogistics Assistant (Msupply) at Health Supply Chain UN-World Food Programme
Patience Aku Bruce, PhDPatience Aku Bruce, PhD
Director of Learning at USAID Project, Center for Applied Research Innovation in Supply Chain-AfricaDirector of Learning at USAID Project, Center for Applied Research Innovation in Supply Chain-Africa
Ingrid LlamasIngrid Llamas
Machine Operator III at Schwan's Global Supply Chain Inc.Machine Operator III at Schwan's Global Supply Chain Inc.