Ottilie Iiyambo
Outjo
Summary
Dynamic, dedicated and results-driven Responsible Pharmacist with extensive experience. Ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management, and healthcare administrators. Talented professional with in-depth understanding of operations, team and records management.
Overview
11
11
years of professional experience
Work History
Responsible Pharmacist
Otjoroka Trading Enterprices CC T/A Saamstaan Pharmacy
05.2024 - Current
- Managed prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
Retails Operations Manager/Responsible Pharmacist
MPlus Pharmaceuticals T/A Dorado Valley Pharmacy
05.2022 - 05.2024
- Managing several retail pharmacies' performances by liaising with the branch managers.
- Assisting human resources through prescreening and interviewing of potential employees.
- Set sales targets and implementing action plans for achieving set targets.
- Maximizing productivity for team of 36 employees by prioritizing and delegating tasks, conducting performance reviews and addressing quarterly, bi-annual and annual goals for all the branches.
- Minimizing stock expiries at all branches by making sure the branch managers share monthly lists of short dated items and sending the stock to other branches that are able to sell it out.
- Holding meetings with all the branch managers every fort-night to share ideas on effective management of their respective branches.
- Helped to open up a new branch and co-ordinate it's smooth operation.
Responsible Pharmacist
MPlus Pharmaceuticals T/A Pharmacy 2000
03.2020 - 04.2022
- Established solid relations with leadership and staff by attending management meetings and coordinating interdepartmental information exchanges.
- Optimal inventory management.
- Established clear and effective customer service policies to increase satisfaction and pharmacy loyalty.
- Helped with the recruitment and training of new pharmacy staff including interns and pharmacist assistants students.
Junior Pharmacist
MPlus Pharmaceuticals T/A MPLus Pharmacy
09.2019 - 02.2020
Pharmacist Intern
MPlus Pharmaceuticals T/A Dorado Valley Pharmacy
03.2019 - 08.2019
Pharmacist Intern
Medisun Pharmacy
02.2018 - 02.2019
Student Pharmacist
Medisun Pharmacy
12.2014 - 01.2018
Education
Certificate - Winfield Management Development Program Level 1&2
Winfield Strategy And Innovation
Harare, Zimbabwe09-2023
Online Certificate - Managing For Results
Gordon Institute of Business Science
Johannesburg, South Africa03-2022
Certificate - Purchasing, Procurement And Inventory Management
Namibia University of Science And Technology
Windhoek, Khomas11-2019
Bachelor of Pharmacy -
University of Namibia
Windhoek, Khomas04-2018
Skills
- Employee Work Scheduling
- Customer service and communication skills
- Prescription verification
- Drug inventory management
- Employee recruitment
- Employee performance evaluations
- Data analysis
- Budget Planning
- Medication dispensing
- Resolving complaints
References
- Mr Tavaziva Comfort Ngundu
Managing Director: Otjoroka Trading Enterprises CC
Tel: +264(0)81-156 7870
Email: otjorokagroup@gmail.com
- Mrs Theresa van der Westhuizen
Human Capital Manager/Administrator: MPlus Pharmaceuticals
Tel: +264(0)83-331 2580
Email: hcna@cospharm.org
- Mr Brighton Makura
Former Managing Director: MPlus Pharmaceuticals
Tel: +264(0)81-207 6080
Email: brighton@foutntainmed.org
Timeline
Responsible Pharmacist
Otjoroka Trading Enterprices CC T/A Saamstaan Pharmacy
05.2024 - Current
Retails Operations Manager/Responsible Pharmacist
MPlus Pharmaceuticals T/A Dorado Valley Pharmacy
05.2022 - 05.2024
Responsible Pharmacist
MPlus Pharmaceuticals T/A Pharmacy 2000
03.2020 - 04.2022
Junior Pharmacist
MPlus Pharmaceuticals T/A MPLus Pharmacy
09.2019 - 02.2020
Pharmacist Intern
MPlus Pharmaceuticals T/A Dorado Valley Pharmacy
03.2019 - 08.2019
Pharmacist Intern
Medisun Pharmacy
02.2018 - 02.2019
Student Pharmacist
Medisun Pharmacy
12.2014 - 01.2018
Certificate - Winfield Management Development Program Level 1&2
Winfield Strategy And Innovation
Online Certificate - Managing For Results
Gordon Institute of Business Science
Certificate - Purchasing, Procurement And Inventory Management
Namibia University of Science And Technology
Bachelor of Pharmacy -
University of Namibia
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