Emma Endyala
Windhoek
Summary
With 13 years of expertise in implementing Laboratory Quality Management Systems, I have successfully mentored and coached 14 laboratories within NIP to achieve ISO 15189 accreditation. My proven track record of guiding laboratories towards excellence highlights my commitment to enhancing quality standards and operational efficiency. As a certified SLMTA trainer, I have trained laboratory staff across NIP for the past 6 years. The impact of the SLMTA training program has significantly contributed to the effective implementation of a quality management system and the achievement of accreditation.
Overview
14
14
years of professional experience
Work History
Acting Senior Manager Quality Assurance
Namibia Institute of Pathology
Windhoek
09.2024 - Current
Senior Quality Officer
Namibia Institute of Pathology
Windhoek
11.2016 - Current
- NIP Nominated Representative for SADCAS
- Ensuring that the quality management system is established, implemented and maintained in accordance with ISO 15189
- mananges internal quality audit programme,
- Manages laboratory accreditation activities
- Training of staff in quality management systems
- Manages SLMTA training programme
- Involved in implementation of Total Quality Management throught supporting departments in accordance with ISO 15189
Bench Supervisor - Core Laboratory Immunochemistry
Namibia Institute of Pathology
Windhoek
05.2015 - 10.2016
- ISO 15189 Accredited
Medical Technologist, Core Lab
Namibia Institute of Pathology
Windhoek
03.2011 - 10.2015
- ISO 15189 Accredited
Education
Management Development Programme
Stellenbosch Business School
South Africa01-2024
Highter Certificate Health Care Service Management
Regent Business School
South Africa01-2016
Baccalaures Technologiae, Biomedical Technology,
Cape Peninsula University of Technology
South Africa01-2010
National Diploma, Biomedical Technology
Cape Peninsula University of Technology
South Africa01-2009
Skills
- Quality management systems Implementation
- Training in general quality Management systems for medical laboratories
- Certified SLMTA trainer
- Medical Laboratories Quality internal audits audits - ISO 15189
- Mentoring and coaching of staff
Short Courses
- Application of Risk Management to Medical Laboratories, 11-13 March 2024
- ISO 15189:2022 Implementation, 2-3 August 2023
- Strengthening Laboratory Management Towards Accreditation (SLMTA 1) , Trainer of Trainers, 7-8 May 2018, South Africa
- Strengthening Laboratory Management Towards Accreditation (SLMTA 3), Trainer of Trainers, 9 July - 15 October 2021, e-leaning course
- Laboratory Quality Management System, Trainer of Trainers, 20-31 May 2019, Zambia
- 15189 Internal audit Master Class, 18-21 April 2017
Reference
- Douglas Chiwara, Quality Manager CEMAs Laboratories, Harare Zimbambwe, +263 77 151 1017
Timeline
Acting Senior Manager Quality Assurance
Namibia Institute of Pathology
09.2024 - Current
Senior Quality Officer
Namibia Institute of Pathology
11.2016 - Current
Bench Supervisor - Core Laboratory Immunochemistry
Namibia Institute of Pathology
05.2015 - 10.2016
Medical Technologist, Core Lab
Namibia Institute of Pathology
03.2011 - 10.2015
Management Development Programme
Stellenbosch Business School
Highter Certificate Health Care Service Management
Regent Business School
Baccalaures Technologiae, Biomedical Technology,
Cape Peninsula University of Technology
National Diploma, Biomedical Technology
Cape Peninsula University of Technology
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