Lumaine Van Den Berg
Windhoek
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Salesperson
Namib Belgium Chocolatier
09.2021 - 03.2025
- Demonstrated expertise in sales, order processing, and stock management
- Efficiently handled stock control, including receiving, organizing, and rotating inventory
- Conducted regular stock takes and implemented effective stock rotation strategies
- Provided exceptional client services to ensure customer satisfaction and loyalty
- Maintained high standards of shop housekeeping and organization
- Processed returns of damaged stock and conducted checks for expired products accurate distribution of goods.
- Successfully organized and operated a pop-up shop in Henties Bay during December 2021 and 2022.
- Worked part-time weekends while completing a 6-month full-time Reception Internship at Complete Enterprise Solutions from September 2023 - March 2024
- Returned to full-time role as Admin Clerk after internship ended at Complete Enterprise Solutions
- Reference - Jolene Maritz
- (+264 81 129 0592)
Admin Clerk
Namib Belgium Chocolatier
03.2024 - 03.2025
- Administrative & Stock Control Duties
- Reviewed Records & Documents – Checked files, records, and other documents to obtain information or respond to requests.
- LightSpeed System Management – Uploaded new stock, monitored inventory levels, and ensured accurate stock control.
- Reconciliations (Recons) – Balanced accounts and verified transactions for financial accuracy.
- Cash-Ups & Deposits – Performed daily cash-ups, accurately recorded transactions, and processed secure cash deposits.
- Stock Take – Conducted regular stock counts to maintain inventory accuracy.
- Invoicing – Generated and processed invoices for customers and suppliers.
- Orders & Procurement – Placed and managed orders with suppliers, ensuring all stock and supplies were always available.
- Recipe Management – Loaded and updated recipes in the system for product consistency.
- Deliveries Management – Coordinated and tracked outgoing and incoming deliveries to ensure timely distribution.
- Merchandising – Organized product displays to enhance visual appeal and maximize sales.
- Customer Special Orders – Processed and managed customized orders based on customer needs.
- Petty Cash Control – Managed petty cash expenses and reconciled transactions for accurate financial tracking.
- Worked weekends at the main shop as a salesperson. Assisted customers with purchases and product information
- Handled till operations and maintained excellent customer service Helped with stock checks and keeping the shop presentable,
Receptionists- Intern
Complete Enterprise Solutions
09.2023 - 03.2024
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Operated multi-line telephone system to answer and direct high volume of calls
- Managed invoice filing, ensuring accuracy and organization of filing
- Prepared delivery notes and pro-forma invoices
- Requested quotes and sourced essential office supplies
- Coordinated pickups and groceries shopping
- Reference - Rene Loubser
- (+264 81 128 7518)
Accountant Clerk
Sarel Scrap Metal Dealers
03.2025 - Current
- Processed daily purchases on Pastel to balance the books and ensure accurate financial records
- Captured tax invoices and supplier invoices with high attention to detail
- Managed daily casual worker sheets, including salaries, deductions, and daily loans.
- Coordinated with HR to ensure all workers were added to or removed from Social Security as required
- Oversaw and reconciled petty cash with a set float; ensured all slips were handed in with correct change and proper documentation
- Supported smooth day-end reconciliation and contributed to accurate financial reporting
- Collaborated with team members to improve accounting workflows and efficiency.
- Processed customer invoices accurately and timely according ta established procedures
- Assisted operational workflow by working s on the scale-accurately weighing all clients' scrap and recording the values on supplier invoices
- Ensured accuracy of financial information through regular reviews of account details .
- Reference - Johan Van Den Berg
- (+264 81 653 6874)
Education
High School Equivalency Credential - English, Physics, Mathematics, Social Studies
GED - Windhoek
Windhoek, KH04.2024
Skills
- Inventory Management
- Financial Reconciliations
- Point of Sale (POS) Systems
- Order & Supplier Coordination
- Invoice & Transaction Processing
- Customer Service & Special Orders
- Recipe & Product Data Management
- Delivery & Logistics Coordination
- Merchandising & Visual Display
- Petty Cash & Expense Tracking
Personal Information
Date of Birth: 08/05/03
Timeline
Accountant Clerk
Sarel Scrap Metal Dealers
03.2025 - Current
Admin Clerk
Namib Belgium Chocolatier
03.2024 - 03.2025
Receptionists- Intern
Complete Enterprise Solutions
09.2023 - 03.2024
Salesperson
Namib Belgium Chocolatier
09.2021 - 03.2025
High School Equivalency Credential - English, Physics, Mathematics, Social Studies
GED - Windhoek