Carmen Shahangwapo
Windhoek
Summary
As a risk professional, I bring a wealth of experience in managing and mitigating risks across various domains. My expertise lies in identifying, assessing, and addressing risks to ensure the achievement of business objectives. I am dedicated to enhancing the organization's risk management framework and fostering a culture of risk awareness.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Head: Operational Risk & Information Security
Nedbank Namibia
Windhoek
09.2024 - Current
- Integrated Operational and Enterprise Risk Management across the NNH Group.
- Implemented the Cyber Resilience Risk Management Framework.
- Monitored Risk Control Self Assessments, Key Risk Indicators, and Business Continuity Plans.
- Enhanced risk control documentation and provided business unit guidance.
- Reported to the Enterprise-wide Risk Committee and other stakeholders.
- Coordinated with Internal Audit and managed group-wide risk programs.
- Promoted a culture of risk awareness.
Risk Manager
Nedbank Namibia
Windhoek
06.2014 - 08.2019
- Rolled out and maintained risk management frameworks.
- Ensured policy adherence and facilitated risk-based programs.
- Supported business units in managing Risk Control Self Assessments and Key Risk Indicators.
Operational Risk Analyst
Bank Windhoek
Windhoek
01.2012 - 05.2014
- Implemented the Operational Risk Management Framework.
- Conducted root cause analyses and recommended improvements.
E–Channels Fraud Monitoring and Risk Consultant
Bank Windhoek
Windhoek
01.2010 - 06.2012
- Established an efficient fraud monitoring process.
- Investigated fraud trends and adapted methods accordingly.
Education
MBA - Charted Banker MBA
Bangor University
Bangor, UK10-2027
Executive Development Programme - Leadership
University of Cape Town
Johannesburg, SA07-2024
Digital Risk Management - Cyber Risk And Information Security
Institute of Risk Management (THIRM)
United Kingdom01-2019
Management Development Program (MDP) - Management
University of Stellenbosch
South Africa01-2017
Enterprise Risk Management - Risk Management
Institute of Risk Management (THIRM)
United Kingdome01-2016
Some College (No Degree) - Foundation of Financial Risk
Global Association of Risk Professional(GARP)
United State Of AmericaSkills
- Relationship and stakeholder management
- Operations Management
- Leadership skills
- Strategic Planning and Prioritization
- Risk Facilitation Skills
- Risk-Based Monitoring and Oversight Skills
- Cross-Functional Team Collaboration
- Risk Response Strategy
- Business acumen
- Policy and Standard Compliance
- Executive-level reporting
- People management and development
- Regulatory Compliance Management
- Innovative and Design Thinking
- Conflict management skills
- Governance Frameworks
- Operationalization of regulatory requirements
Certification
Risk Management (IRMCert)
Languages
English
First Language
Afrikaans
Proficient (C2)
C2
References
References available upon request.
Key Risk Management Competencies
- System of Internal Control Management
- Enterprise Risk Management
- Operational Risk Management
- Credit Risk Management Monitoring and Oversight
- Information Technology and Digital/E-Commerce Implementation
- Cyber and Information Security
- Operational Resilience
- Financial Crime Risk Management
- Market Conduct Programme
- ESG and Climate Risk Programme
Accomplishments
Top Achierer 2021
Top Achiever 2022
Top Achivier 2023
Hobbies
I enjoy reading, exercising and trying new recipes
Timeline
Head: Operational Risk & Information Security
Nedbank Namibia
09.2024 - Current
Risk Manager
Nedbank Namibia
06.2014 - 08.2019
Operational Risk Analyst
Bank Windhoek
01.2012 - 05.2014
E–Channels Fraud Monitoring and Risk Consultant
Bank Windhoek
01.2010 - 06.2012
MBA - Charted Banker MBA
Bangor University
Executive Development Programme - Leadership
University of Cape Town
Digital Risk Management - Cyber Risk And Information Security
Institute of Risk Management (THIRM)
Management Development Program (MDP) - Management
University of Stellenbosch
Enterprise Risk Management - Risk Management
Institute of Risk Management (THIRM)
Some College (No Degree) - Foundation of Financial Risk
Global Association of Risk Professional(GARP)
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