Carlos Bacalhao
Swakopmund
Summary
Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth
Overview
8
8
years of professional experience
Work History
Junior Supervisor - Senior Supervisor
Atlantic Resources Quarries & Trading
05.2023 - 07.2023
- Improved team productivity by implementing new workflow processes and streamlining communication channels.
- Assisted senior management in achieving departmental goals through effective delegation of tasks among junior staff members.
- Reduced operational inefficiencies by conducting regular performance reviews and providing constructive feedback to team members.
- Ensured timely completion of projects by setting achievable deadlines and closely monitoring progress towards milestones.
Hospitality Waitron
The Hook
01.2023 - 04.2023
- Waitron`s greet guests, present menus, and take orders for food and beverages, they may also provide suggestions or recommendations based on the menu and guest preferences
- Confidently interacted with multicultural team in high pressure environments.
- Served high volumes of guests in fast -paced service environments with exceptional customer care.
- Processed cash and card payments promptly, minimizing customer waiting times and enabling swift table turnarounds
Junior Supervisor
Atlantic Resources Quarries & Trading
07.2022 - 12.2022
- Improved team productivity by implementing new workflow processes and streamlining communication channels.
- Assisted senior management in achieving departmental goals through effective delegation of tasks among junior staff members.
- Reduced operational inefficiencies by conducting regular performance reviews and providing constructive feedback to team members.
- Ensured timely completion of projects by setting achievable deadlines and closely monitoring progress towards milestones.
Maitanance Assistant
Dia Benu Construction
01.2020 - 06.2022
- The Hook - Hospitality waitron
- Confidently interacted with multicultural team in high pressure environments
- Served high volumes of guests in fast -paced service and environments with exceptional customer care
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
Waiter
Wimpy
09.2019 - 12.2019
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Architectural Draftsperson
Audax Designs
08.2015 - 08.2019
- Enhanced project efficiency by creating detailed architectural drafts and designs.
- Completed complex drafting tasks under tight deadlines, maintaining a high level of quality and accuracy.
- Assisted in the preparation of construction documents, contributing to successful project completion.
- Utilized advanced software tools to create highly detailed 3D models for improved visualization of the house designs
- Used Caddie 22 aided software to create 2D drawings.
Education
General Drafting : NQF Level 3 -
Intec
Windhoek 01.2017
Grade 10 -
Namcol
Okahandja 11.2016
Skills
- Customer service skills
- Skills in a fast-paced environment
- Credit card payment processing
- The ability to accept criticism as it is just a part of the industry working in Hospitality
- Works well under pressure and best in a fast-paced environment
- Sound knowledge of basic plumbing carpentry, and a little knowledge about electrical
- General maintenance experience
- The ability to safely operate hand and power tools as well as cleaning equipment
- Caddie 22 and Sketch Up 3D Modules and rendering
- Priority management
- Training and mentoring
- Problem-Solving and strategic planning
- Multitasking and time management
Additional Information
- Male
- Age - 27
- Namibian
- ID num - 97032200591
- Drivers Licence - code B
- Languages..........
- Afrikaans; first language
- English; intermediate B1
- Hobbies..........
- Fitness
- Fishing
- Technology
Timeline
Junior Supervisor - Senior Supervisor
Atlantic Resources Quarries & Trading
05.2023 - 07.2023
Hospitality Waitron
The Hook
01.2023 - 04.2023
Junior Supervisor
Atlantic Resources Quarries & Trading
07.2022 - 12.2022
Maitanance Assistant
Dia Benu Construction
01.2020 - 06.2022
Waiter
Wimpy
09.2019 - 12.2019
Architectural Draftsperson
Audax Designs
08.2015 - 08.2019
General Drafting : NQF Level 3 -
Intec
Grade 10 -
Namcol
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