Summary
Overview
Work History
Education
Skills
Affiliations
References
Personal Information
Registrations
Languages
Timeline
Generic
Zivai Christine Mapenda

Zivai Christine Mapenda

Otjinene

Summary

Dynamic pharmacist with extensive experience at Otjoroka Trading, specializing in medication management and patient counseling. Achievements include optimizing therapeutic outcomes through effective clinical collaboration and ensuring stringent regulatory compliance. Proficient in staff training and inventory management, consistently enhancing patient care while ensuring the safe dispensing of medications. Career aspirations focus on advancing healthcare initiatives that improve patient health outcomes.

Overview

19
19
years of professional experience

Work History

Pharmacist

Otjoroka Trading
Otjinene
09.2021 - Current

  • Liaising with patients and medical aids to authorise specialised medication
  • Claims checking and submission
  • Staff supervision and training
  • Collaborated with physicians and other healthcare providers to optimize therapeutic outcomes for patients.
  • Performed audits of medical records to ensure accuracy in documentation.
  • Labeled all products appropriately, including cautionary and auxiliary information.
  • Coordinated with physicians and insurance companies to obtain prior authorizations for medications.

Community Pharmacist

Harare Pharmacy
Harare
01.2020 - 08.2021
  • Ensured accurate preparation and provision of prescriptions.
  • Interpreted physician orders accurately prior to dispensing medication orders.
  • Liaising with patients
  • Medical aid reconciliation
  • Staff supervision and training
  • counselling of patients starting Chem

Pharmacy Manager, Stock Controller

HEENT INSTITUTE
Harare
02.2018 - 12.2019
  • Inventory Management
  • Compounding medication
  • Importation of specialist surgical for use in theatre
  • Attending and contributing to management meetings
  • Evaluated new products or services offered by vendors as potential cost savings measures.
  • Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.

District Pharmacist

Ministry of Health and Child Care
Karoi
08.2017 - 02.2018
  • Responsible for stock management as well as ensuring appropriate dispensing at the district hospital.
  • Duties include
  • Ensuring appropriate stock levels and availability for hospital and clinics in the district
  • Appropriate Supply chain Management
  • Management and supervision of pharmacy staff
  • Attending interdisciplinary team meetings
  • Monitoring and evaluation of pharmaceuticals within the district and producing reports.
  • Advising on appropriate prescribing when requested.

Pharmacist

Oncocare Cancer Treatment Centre
11.2016 - 06.2017
  • Set up the Oncocare retail pharmacy which specialized in dispensing chemotherapy products as well as palliative care medication.
  • This also included keeping abreast of current treatment regimen and possible side effects and thereby stocking therapies which could alleviate side effects.
  • Was also part of an interdisciplinary team which catered for patients with different cancer diagnoses.

Pharmacist

Albert Zinn Medical Centre
Harare
09.2013 - 10.2016
  • Implemented and monitored retail controls and operations to ensure performance objectives were consistently met in accordance with company policy, procedures and legislative requirements.
  • These included working capital and shrinkage management, implementation of inventory and cost management systems, as well as budgeting and procurement.

Pharmacist Manager

Cancer Centre Pharmacy and Baines Avenue Retail Pharmacy
Harare
01.2013 - 08.2013
  • Dispensed Chemotherapy medication at Cancer Centre pharmacy.
  • Also liaised with medical aids with respect to payment of said medications.
  • Set-up and management of Baines Avenue Retail Pharmacy Harare Responsibilities included;
  • Ordering, storage and dispensing of cancer drugs
  • Procurement and management of supplies for Baines Retail pharmacy
  • Ensuring adherence to turnaround times, standard operating procedures and good pharmaceutical practice.
  • Implementing compliance with standards set by the regulating authorities and professional bodies including the Medicines Control Authority of Zimbabwe and the Pharmacists Council of Zimbabwe.
  • Providing feedback and reports to senior management at the parent company.

Locum Pharmacist

Harare
01.2012 - 12.2012
  • Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
  • Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.

Horizon Analyst (Research Associate)

The National Horizon Scanning Centre
05.2011 - 11.2011
  • Company Overview: Based at the University of Birmingham.
  • The National Horizon Scanning Centre based at the University of Birmingham was involved in identifying and assessing new and emerging medical technologies impacting health services.
  • Responsibilities included: Scanning for different sources of information, gathering data, maintaining a database and analysing data as well as report writing and presentation to different stakeholders.
  • Based at the University of Birmingham.

Voluntary Work Placement

Sandwell Primary Care Trust
Sandwell
09.2010 - 02.2011
  • Voluntary work placement under the supervision of a consultant in Public Health.
  • Worked on a policy for commissioning a service which was not provided by the PCT.
  • The main aim was to find evidence of effectiveness in literature and make recommendations based on this evidence.
  • Also worked as part of a health promotion team which was involved in increasing cancer awareness in low socio-economic areas.

Pharmacist

Kenlink Pharmacies
HARARE
03.2006 - 08.2009
  • Drug dispensing and ensuring safety of the medication and the patient.
  • Coordinated procurement of pharmaceuticals across multiple vendors at a time when resources were limited countrywide.
  • Performed administrative duties such as updating patient information or submitting insurance claims forms.
  • As a senior pharmacist, I was in charge of a staff of about 10, including a pre-registration pharmacist and over-the-counter staff.

Education

Leadership and Management in Health -

University of Washington
01.2015

Master’s in Public Health -

Birmingham University
United Kingdom
01.2010

Bachelor of Pharmacy Honors -

Rhodes University
South Africa
01.2005

Skills

  • Medication management
  • Patient counseling
  • Claims submission
  • Inventory management
  • Drug interaction assessment
  • Clinical collaboration
  • Regulatory compliance
  • Staff training

Affiliations

Pharmaceutical Society of Namibia

References

  • MR Davi MKamba, Pharmacist/Owner, Harare Pharmacy, +263 772 233 408, Harare, Zimbabwe
  • Sr E Nyakabau, Matron /Manager, Heent Institute, +263 772 354 171, 5 Weale Road, Milton Park, Zimbabwe
  • Mrs Rozina Dudhia, Pharmacy Owner, Kenlink Pharmacies, +263 772 403 300

Personal Information

Date of Birth: 11/11/82

Registrations

  • 2012, Pharmacist Council of Zimbabwe
  • 2016, Pharmacy Council of Namibia

Languages

SHONA
First Language
English
Proficient (C2)
C2

Timeline

Pharmacist

Otjoroka Trading
09.2021 - Current

Community Pharmacist

Harare Pharmacy
01.2020 - 08.2021

Pharmacy Manager, Stock Controller

HEENT INSTITUTE
02.2018 - 12.2019

District Pharmacist

Ministry of Health and Child Care
08.2017 - 02.2018

Pharmacist

Oncocare Cancer Treatment Centre
11.2016 - 06.2017

Pharmacist

Albert Zinn Medical Centre
09.2013 - 10.2016

Pharmacist Manager

Cancer Centre Pharmacy and Baines Avenue Retail Pharmacy
01.2013 - 08.2013

Locum Pharmacist

01.2012 - 12.2012

Horizon Analyst (Research Associate)

The National Horizon Scanning Centre
05.2011 - 11.2011

Voluntary Work Placement

Sandwell Primary Care Trust
09.2010 - 02.2011

Pharmacist

Kenlink Pharmacies
03.2006 - 08.2009

Leadership and Management in Health -

University of Washington

Master’s in Public Health -

Birmingham University

Bachelor of Pharmacy Honors -

Rhodes University

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Zivai Christine Mapenda