Zivai Christine Mapenda
Otjinene
Summary
Dynamic pharmacist with extensive experience at Otjoroka Trading, specializing in medication management and patient counseling. Achievements include optimizing therapeutic outcomes through effective clinical collaboration and ensuring stringent regulatory compliance. Proficient in staff training and inventory management, consistently enhancing patient care while ensuring the safe dispensing of medications. Career aspirations focus on advancing healthcare initiatives that improve patient health outcomes.
Overview
19
19
years of professional experience
Work History
Pharmacist
Otjoroka Trading
Otjinene
09.2021 - Current
- Liaising with patients and medical aids to authorise specialised medication
- Claims checking and submission
- Staff supervision and training
- Collaborated with physicians and other healthcare providers to optimize therapeutic outcomes for patients.
- Performed audits of medical records to ensure accuracy in documentation.
- Labeled all products appropriately, including cautionary and auxiliary information.
- Coordinated with physicians and insurance companies to obtain prior authorizations for medications.
Community Pharmacist
Harare Pharmacy
Harare
01.2020 - 08.2021
- Ensured accurate preparation and provision of prescriptions.
- Interpreted physician orders accurately prior to dispensing medication orders.
- Liaising with patients
- Medical aid reconciliation
- Staff supervision and training
- counselling of patients starting Chem
Pharmacy Manager, Stock Controller
HEENT INSTITUTE
Harare
02.2018 - 12.2019
- Inventory Management
- Compounding medication
- Importation of specialist surgical for use in theatre
- Attending and contributing to management meetings
- Evaluated new products or services offered by vendors as potential cost savings measures.
- Advised patients on potential drug interactions and side effects, proper dose timing and medication storage.
District Pharmacist
Ministry of Health and Child Care
Karoi
08.2017 - 02.2018
- Responsible for stock management as well as ensuring appropriate dispensing at the district hospital.
- Duties include
- Ensuring appropriate stock levels and availability for hospital and clinics in the district
- Appropriate Supply chain Management
- Management and supervision of pharmacy staff
- Attending interdisciplinary team meetings
- Monitoring and evaluation of pharmaceuticals within the district and producing reports.
- Advising on appropriate prescribing when requested.
Pharmacist
Oncocare Cancer Treatment Centre
11.2016 - 06.2017
- Set up the Oncocare retail pharmacy which specialized in dispensing chemotherapy products as well as palliative care medication.
- This also included keeping abreast of current treatment regimen and possible side effects and thereby stocking therapies which could alleviate side effects.
- Was also part of an interdisciplinary team which catered for patients with different cancer diagnoses.
Pharmacist
Albert Zinn Medical Centre
Harare
09.2013 - 10.2016
- Implemented and monitored retail controls and operations to ensure performance objectives were consistently met in accordance with company policy, procedures and legislative requirements.
- These included working capital and shrinkage management, implementation of inventory and cost management systems, as well as budgeting and procurement.
Pharmacist Manager
Cancer Centre Pharmacy and Baines Avenue Retail Pharmacy
Harare
01.2013 - 08.2013
- Dispensed Chemotherapy medication at Cancer Centre pharmacy.
- Also liaised with medical aids with respect to payment of said medications.
- Set-up and management of Baines Avenue Retail Pharmacy Harare Responsibilities included;
- Ordering, storage and dispensing of cancer drugs
- Procurement and management of supplies for Baines Retail pharmacy
- Ensuring adherence to turnaround times, standard operating procedures and good pharmaceutical practice.
- Implementing compliance with standards set by the regulating authorities and professional bodies including the Medicines Control Authority of Zimbabwe and the Pharmacists Council of Zimbabwe.
- Providing feedback and reports to senior management at the parent company.
Locum Pharmacist
Harare
01.2012 - 12.2012
- Consulted with patients to explain medication use, side effects and dosage directions as prescribed.
- Interpreted prescription orders from physicians or other authorized prescribers to ensure accuracy of medication preparation and delivery.
Horizon Analyst (Research Associate)
The National Horizon Scanning Centre
05.2011 - 11.2011
- Company Overview: Based at the University of Birmingham.
- The National Horizon Scanning Centre based at the University of Birmingham was involved in identifying and assessing new and emerging medical technologies impacting health services.
- Responsibilities included: Scanning for different sources of information, gathering data, maintaining a database and analysing data as well as report writing and presentation to different stakeholders.
- Based at the University of Birmingham.
Voluntary Work Placement
Sandwell Primary Care Trust
Sandwell
09.2010 - 02.2011
- Voluntary work placement under the supervision of a consultant in Public Health.
- Worked on a policy for commissioning a service which was not provided by the PCT.
- The main aim was to find evidence of effectiveness in literature and make recommendations based on this evidence.
- Also worked as part of a health promotion team which was involved in increasing cancer awareness in low socio-economic areas.
Pharmacist
Kenlink Pharmacies
HARARE
03.2006 - 08.2009
- Drug dispensing and ensuring safety of the medication and the patient.
- Coordinated procurement of pharmaceuticals across multiple vendors at a time when resources were limited countrywide.
- Performed administrative duties such as updating patient information or submitting insurance claims forms.
- As a senior pharmacist, I was in charge of a staff of about 10, including a pre-registration pharmacist and over-the-counter staff.
Education
Leadership and Management in Health -
University of Washington
01.2015
Master’s in Public Health -
Birmingham University
United Kingdom01.2010
Bachelor of Pharmacy Honors -
Rhodes University
South Africa01.2005
Skills
- Medication management
- Patient counseling
- Claims submission
- Inventory management
- Drug interaction assessment
- Clinical collaboration
- Regulatory compliance
- Staff training
Affiliations
Pharmaceutical Society of Namibia
References
- MR Davi MKamba, Pharmacist/Owner, Harare Pharmacy, +263 772 233 408, Harare, Zimbabwe
- Sr E Nyakabau, Matron /Manager, Heent Institute, +263 772 354 171, 5 Weale Road, Milton Park, Zimbabwe
- Mrs Rozina Dudhia, Pharmacy Owner, Kenlink Pharmacies, +263 772 403 300
Personal Information
Date of Birth: 11/11/82
Registrations
- 2012, Pharmacist Council of Zimbabwe
- 2016, Pharmacy Council of Namibia
Languages
SHONA
First Language
English
Proficient (C2)
C2
Timeline
Pharmacist
Otjoroka Trading
09.2021 - Current
Community Pharmacist
Harare Pharmacy
01.2020 - 08.2021
Pharmacy Manager, Stock Controller
HEENT INSTITUTE
02.2018 - 12.2019
District Pharmacist
Ministry of Health and Child Care
08.2017 - 02.2018
Pharmacist
Oncocare Cancer Treatment Centre
11.2016 - 06.2017
Pharmacist
Albert Zinn Medical Centre
09.2013 - 10.2016
Pharmacist Manager
Cancer Centre Pharmacy and Baines Avenue Retail Pharmacy
01.2013 - 08.2013
Locum Pharmacist
01.2012 - 12.2012
Horizon Analyst (Research Associate)
The National Horizon Scanning Centre
05.2011 - 11.2011
Voluntary Work Placement
Sandwell Primary Care Trust
09.2010 - 02.2011
Pharmacist
Kenlink Pharmacies
03.2006 - 08.2009
Leadership and Management in Health -
University of Washington
Master’s in Public Health -
Birmingham University
Bachelor of Pharmacy Honors -
Rhodes University
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