Zargo Guivano Freyer
Mariental
Summary
Experience aligns with responsibilities through a background in supervision and leadership, complemented by expertise in customer service and team management. Proficient in sales operation and inventory management, ensuring efficient branch functionality. Strong verbal communication skills facilitate effective interactions with clients and team members alike. Technical troubleshooting abilities support operational excellence within the branch environment.
Overview
12
12
years of professional experience
Work History
Sales Hybrid
Namibia Breweries
Windhoek
08.2024 - Current
- Conducted routine maintenance and repairs on NBL mechanical draught systems and industrial equipment.
- Conducted system analysis and routine maintenance on client draught systems and testing to identify and resolve technical issues or inefficiencies.
- Maintained accurate records of all sales and prospecting activities.
- Negotiated pricing contracts with customers to maximize profits.
- Conducted market research to identify selling possibilities and evaluated customer needs actively.
- Coordinated with other departments to ensure timely delivery of orders.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Negotiated deals and handled complaints or objections.
- Developed and maintained relationships with key clients to ensure repeat business.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
Draght Technician
Namibia Breweries
Windhoek
04.2021 - 08.2025
- Assisted customers with technical issues or inquiries regarding their draught beer system setup.
- Repaired malfunctioning kegs, taps, glycol chillers, regulators, couplers, faucets, and other related equipment.
- Monitored material flow and temperature or pressure gauges to verify optimal processing conditions.
- Provided customer education on how to properly clean their draft line equipment between keg changes.
- Created detailed reports after completing service calls outlining all services performed as well as any potential hazards or problems identified during servicing visits.
Sales Centre Supervisor
Afro Namibia
Windhoek
09.2017 - 03.2021
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Analyzed key performance indicators to identify effective strategies.
- Complied with company policies, objectives and communication goals.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Implemented quality control measures, significantly reducing error rates.
- Trained new employees on company policies and procedures.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
- Collaborated with other departments to coordinate workflow processes between teams.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
Counter Sales Representative
Afrox Namibia Windhoek Branch
Windhoek
10.2014 - 09.2017
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated computerized point-of-sale system for sales transactions.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Consistently met or exceeded monthly sales goals set by management team.
- Assisted customers in selecting products based on their needs and preferences.
- Computed purchases and received and processed cash or credit payment.
- Answered customer inquiries regarding product features, pricing, and availability.
Teller & ATM Custodian
Standard Bank Namibia (Rehoboth Branch)
Rehoboth
10.2013 - 09.2014
- Completeion of transactions that involve a physical nature of cash.
- Debit and credit transaction postings to relevant account.
- Complete capture of corporate cash transactions
- To sustain and maintain atm working order.
- Conduct maintenance and cash balancing on atms.
- Reason for leaving: A better opportunity received from Afrox
- Contact Person: Rinty Morkel +26462 525242
Education
Bachelor of Chartered Accountancy -
University of Namibia
01.2012
Micro- Biology -
University of Namibia
01.2010
Bridging course - science
Stellenbosch University
01.2009
Grade 12 - English Second Language, Afrikaans First Language, Mathematics, Accounting, Physical Science, Biology
Dr.Lemmer High School
Rehoboth01.2008
Skills
- Equipment maintenance
- System analysis
- Sales negotiation
- Customer relationship management
- Inventory management
- Technical troubleshooting
- Team collaboration
- Customer service
- Verbal communication
- Supervision and leadership
- Excellent communication
- Team management
- Sales forecasting
- Sales operation
First Names
Zargo Guivano
State Of Health
Excellent
Education
2015, Part time student in Diploma of Accounting Polytechnic of Namibia, 2012, Completed First Year at University of Namibia in Bachelor of Chartered Accountancy, 2010, Studied Micro-Biology at the University of Namibia, 2009, Completed bridging course in science at Stellenbosch University, Dr. Lemmer High School, Grade 12, 2008, English Second Language, Afrikaans First Language, Mathematics, Accounting, Physical Science, Biology
Personal Information
- ID Number: 90111800048
- Date of Birth: 11/18/90
- Gender: Male
- Nationality: Namibian
- Driving License: Yes
- Marital Status: Married
Languages
English
Afrikaans
German
License
Code B
Learners code C
References
- Nico Gericke
Namibia Breweries
0813717610
- Ray Tjingaete
Namibia Breweries
0811443981
Shelva-Lee, Markowitz
Afrox-Namibia
0814487050
Timeline
Sales Hybrid
Namibia Breweries
08.2024 - Current
Draght Technician
Namibia Breweries
04.2021 - 08.2025
Sales Centre Supervisor
Afro Namibia
09.2017 - 03.2021
Counter Sales Representative
Afrox Namibia Windhoek Branch
10.2014 - 09.2017
Teller & ATM Custodian
Standard Bank Namibia (Rehoboth Branch)
10.2013 - 09.2014
Bachelor of Chartered Accountancy -
University of Namibia
Micro- Biology -
University of Namibia
Bridging course - science
Stellenbosch University
Grade 12 - English Second Language, Afrikaans First Language, Mathematics, Accounting, Physical Science, Biology
Dr.Lemmer High School