Wynne-Yvette Beukes
Windhoek,Khomas
Summary
Knowledgeable individual seeks opportunity in specialist role to deliver subject insight for improved team understanding. Educates and engages using excellent interpersonal skills for informed decision-making. Flexible and responsive for adaptable services tailored to business needs.
Overview
2
2
Languages
9
9
years of professional experience
Work history
Fast Foods Specialist
Metro Sefalana
Windhoek, Khomas
2024.07 - Current
- Facilitated productive team meetings, fostering a collaborative work environment.
- Maintained up-to-date industry knowledge through continuous professional development.
- Coordinated supplier relationships, ensuring timely delivery of products.
- Improved workflow efficiency with thorough process analysis.
- Enhanced product quality to exceed customer expectations.
- Negotiated favourable terms with vendors, securing cost-effective deals for the company.
- Delivered products and services in line with agreed arrangements and contracts.
- Mentored employees to maximise development potential.
- Maintained excellent market and trend awareness to meet customer demand.
Department Service Manager
Metro Sefalana
Windhoek, Khomas
2023.05 - 2024.06
- Maintained high standards of cleanliness and hygiene throughout the premises, ensuring customer comfort and satisfaction.
- Delegated tasks effectively to maximise team potential and productivity.
- Ensured compliance with health and safety regulations at all times, reducing risk of accidents in the workplace.
- Assessed employee performances regularly, providing constructive feedback where necessary for continuous improvement.
- Coordinated staff development training to improve overall service delivery.
Fresh Foods Manager
Pick 'n Pay
Windhoek, Khomas
2021.04 - 2022.10
- Implemented health and safety guidelines for maintaining hygienic conditions.
- Reduced waste by implementing efficient fresh food management procedures.
- Collaborated with other departments for coordinated store operation initiatives.
- Assisted customers with queries, providing excellent customer service.
- Oversaw daily operations, ensuring smooth functioning of the department.
Assistant Store Manager
Pick 'n Pay
Windhoek, Khomas
2021.07 - 2022.03
- Managed cash registers, handled financial transactions accurately.
- Coordinated staff meetings for improved communication and team morale.
- Fostered a positive shopping environment by ensuring the store was clean, organised and inviting at all times.
- Completed administrative tasks such as generating reports on sales trends, losses or thefts without delay or errors.
- Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
- Resolved customer complaints efficiently, ensured customer satisfaction.
- Maintained health and safety standards within the store to ensure compliance with company policies and legal requirements.
- Monitored sales performances daily, identified slow-moving products and took corrective actions promptly.
- Delegated tasks to staff to meet daily service requirements.
- Displayed goods and prices clearly to maximise customer interest.
Trainee Manager
Pick 'n Pay
Windhoek, Khomas
2019.08 - 2021.03
Warranty/Service Clerk
Pupkewitz Honda
Windhoek, Khomas
2019.05 - 2019.07
- Ensured accuracy in warranty claims for improved company reputation.
- Collaborated closely with technicians, enhancing communication and problem resolution rate.
- Collaborated with sales teams to ensure customers were informed about their product's warranty details.
- Provided exceptional customer service by promptly addressing warranty queries.
- Processed all incoming warranties, ensuring accurate record-keeping and prompt actioning.
- Kept clients well-informed of claim updates and case progress.
Receptionist
Pupkewitz Honda
Windhoek, Khomas
2017.02 - 2019.04
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Education
Windhoek High School
WindhoekSkills
- Innovative thinking
- Influential leadership
- Results oriented approach
- Information analysis
- Profit and loss understanding
- Client Relationship Management
Languages
English
Intermediate
Afrikaans
Intermediate
References
Schalk Burger - 0812723469
Angelo Morkel - 0811556150
Nelson Purificacoa - 0814195116
Timeline
Fast Foods Specialist
Metro Sefalana
2024.07 - Current
Department Service Manager
Metro Sefalana
2023.05 - 2024.06
Assistant Store Manager
Pick 'n Pay
2021.07 - 2022.03
Fresh Foods Manager
Pick 'n Pay
2021.04 - 2022.10
Trainee Manager
Pick 'n Pay
2019.08 - 2021.03
Warranty/Service Clerk
Pupkewitz Honda
2019.05 - 2019.07
Receptionist
Pupkewitz Honda
2017.02 - 2019.04
Windhoek High School