Willbert Gerson Swartkalf
Summary
Dynamic and ambitious undergraduate National Diploma holder in Electrical General, complemented by certifications in CompTIA A+ and CompTIA Network+.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
13
13
years of professional experience
Work History
IT Technician | Creative Designer
Naukluft Media Group
Windhoek, Khomas
02.2021 - 02.2024
- Designed and developed various marketing materials including brochures, flyers, and social media graphic
- Managed the company's social media platforms and performed regular updates and maintenance machinery
- Conducted regular maintenance checks to ensure machines were running efficiently and effectively
- Install and configure software applications and operating systems, diagnose and resolve network connectivity issues
- Developed and implemented preventive maintenance procedures.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up workstations for employees.
- Skilled at working independently and collaboratively in a team environment.
Office Manager | Operations Manager
Effective Media Group
10.2019 - 01.2021
- Revamped company branding strategy by designing and implementing new visual identity guidelines, resulting in a 20% increase in client satisfaction ratings
- Improved company branding by designing a new logo, resulting in a 20% increase in website traffic and customer inquiries
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Implemented an innovative digital file organization system that increased efficiency by 40%, allowing for easy access to client files and streamlined collaboration among team members
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Sales / Machine Repair
K&X Printing Technology Namibia
04.2011 - 09.2019
- Demonstrated exceptional sales skills, consistently exceeding monthly targets by an average of 30% over a two-year period
- Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
- Diagnosed equipment issues by analyzing error messages and testing results.
- Conducted comprehensive testing after repair or maintenance tasks to confirm optimal performance before resuming operation.
- Collaborated with fellow technicians for successful completion of complex repairs and maintaining a high level of teamwork.
- Expanded skill set by participating in ongoing professional development opportunities such as trainings, workshops, and seminars related to the field of machine repair technology.
Education
CompTIA A+ Certification -
The Institute of Information Technology (NAM)
Windhoek, KhomasCompTIA Network+ Certification -
The Institute of Information Technology (NAM)
Windhoek, KhomasElectrical General N3 -
Windhoek Vocational Training Centre
Windhoek, KhomasHighest Grade Attended 10 -
Augustineum Secondary School
Windhoek, KhomasSkills
- Excellent communication and interpersonal skills
- Machine maintenance and repair
- Desktop Technical Support
- Graphic Design and branding
- Network administration and maintenance
- Proficient in troubleshooting and repairing computer hardware and software issues
Reference
Bazil A. Dax
+264 81 260 9706
Frans Domingues
+264 81 166 4584
Johnny Z. Baoliang
+86 139 2876 9457
Languages
Damara / Nama
Native language
English
Proficient
C2
Afrikaans
Advanced
C1
Timeline
IT Technician | Creative Designer
Naukluft Media Group
02.2021 - 02.2024
Office Manager | Operations Manager
Effective Media Group
10.2019 - 01.2021
Sales / Machine Repair
K&X Printing Technology Namibia
04.2011 - 09.2019
CompTIA Network+ Certification -
The Institute of Information Technology (NAM)
Electrical General N3 -
Windhoek Vocational Training Centre
Highest Grade Attended 10 -
Augustineum Secondary School
CompTIA A+ Certification -
The Institute of Information Technology (NAM)
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