Wallace Renton
Windhoek
Summary
Dynamic and results-driven professional with extensive experience at Refinery Store, excelling in customer service and inventory management. Proven ability to enhance service quality and optimize workflows, while training staff to uphold safety compliance and food safety standards. Committed to delivering exceptional experiences and fostering team collaboration for operational success.
Overview
4
4
years of professional experience
Work History
Chef
Manager on Duty
Refinery Store
Windhoek, Khomas, Namibia
11.2023 - Current
- Assisted in daily operations and ensured adherence to safety protocols.
- Supported staff during peak hours, maintaining service quality and efficiency.
- Learned operational procedures and contributed to team objectives.
- Helped manage inventory levels and restocked supplies as needed.
- Engaged with customers, addressing inquiries and resolving issues promptly.
- Observed workflow processes, identifying areas for improvement and efficiency gains.
- Collaborated with team members to enhance service delivery standards.
- Participated in training sessions to develop skills and knowledge of operational tools.
- Trained employees in essential job functions.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Education
High School Diploma -
JanJonker Afrikaner
Windhoek, Khomas, Namibia01-2014
Skills
- Customer service
- Inventory management
- Operational procedures
- Staff training
- Team collaboration
- Safety compliance
- Service quality
- Workflow optimization
- Time management
- Conflict resolution
- Cost control
- Food safety and sanitation
- Food safety standards
Languages
English
Full Professional
Additional Information
FOR ANY REFERENCE PLEASE CONTACT
MAGRETH PIETERS
SENIOR MANAGER
REFINERY STORE
0817196097
HILMA NAMBONGO
STORE MANAGER
REFINERY OTJIWARONGO
0815873445
ZUBAIR ISAACKS
ASM REFINERY STORE SOUTH
REGION
+27 79 8188 868
Timeline
Manager on Duty
Refinery Store
11.2023 - Current
Chef
High School Diploma -
JanJonker Afrikaner