JUNELIE MOLLER
Okahandja,OW
Summary
To provide an excellent working relationship and secure a position with a stable and profitable world class organization, where I can be a member of a team and utilize my professional experience to the fullest.
I am an energetic person well-versed in strong communication and organization skills who seeks solutions to problems and applies extensive analytical knowledge to findings. Multi-tasking, leading group discussions and managing projects is my strongest trait. Competent Sales Supervisor proactively assisting both sales management and associates with various tasks. I am committed to driving success and helping to improve overall shop revenues through dedication, hard work and pleasant demeanor.
Overview
14
14
years of professional experience
Work History
COUNTER SALES AGENT
HERRLE & HERMA JEWELLERS
11.2019 - Current
- Used active listening and relationship-building skills to assess customer needs, report and deliver viable solutions
- Delivered outstanding customer experiences through attentive care and faultless service
- Maintained store standards to uphold clean, professional appearances
ADMIN SUPERVISOR - TEMPORARY
HOUSE & HOME
11.2018 - 01.2019
- Reconciliation of refunds/check documents for authenticity
- Managed cancellations and return money to customers/clients
- Handing/Providing Clerks/Cashiers with float on a daily basis
- Responsible for EIR payments - e.g
- Branch Expenses, Stationery, Cleaning Services, etc
- Reconciliation of Branch Petty Cash
- Reconciliation of Drop Safe Book
- Preparing Cash Office for drops - e.g
- Envelopes
- Voucher pay-outs from Branch safe
- Daily Cash-Ups of Clerks/Cashiers
- Being present to authorize daily Cash Pick-Ups
- Quality checking cash-and-carry sales documents
- Handling expense change-outs
- Responsible for the Administration section of General Ledger and taking corrective measures/action if over-spending occurred
- Responsible for Banking, Petty Cash & General Administrative duties on a daily basis
STORE MANAGER
BY C CLOTHING
11.2015 - 11.2016
- Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
- Ensure high levels of customer satisfaction through excellent client services
- Responsible for store administration and ensure compliance with policies and procedures
- Attend to additional Store Manager duties where and when needed
- Report on buying trends, customer needs, profits, etc
- Handling all issues/unhappiness that arose from staff and clients grievances etc
- Responsible for all Invoicing, Banking and Stock Control
COUNTER SALES / SALES SUPERVISOR
NEO PAINTS (PTY) LTD
11.2010 - 10.2015
- Exhibit a positive, friendly and supportive attitude with clients and be sensitive to their need
- Determine merchandise required by customers and suggest alternative and/or additional items related to the customer's order
- Create Sales Orders, Invoicing
- Select appropriate merchandise from stock
- Receive payment or obtain credit information
- Properly prepare merchandise for customer transportation
- Maintain counter area display of merchandise in a orderly and attractive manner
- Keeps abreast of new product information and upcoming product promotions
- Assist and resolving customer complaints
- Assisting with additional tasks when assigned by Counter Manager
- Responsible for daily Cash Up and Banking
Skills
- Display Management
- Merchandising
- Mentoring
- Coaching
- Client Relationship Management
Languages
English
Afrikaans
Personal Information
- Date of Birth: 06/16/76
- Nationality: Namibian
Reading
Like reading up on Sales technics and how to improve myself as a person.
Timeline
COUNTER SALES AGENT
HERRLE & HERMA JEWELLERS
11.2019 - Current
ADMIN SUPERVISOR - TEMPORARY
HOUSE & HOME
11.2018 - 01.2019
STORE MANAGER
BY C CLOTHING
11.2015 - 11.2016
COUNTER SALES / SALES SUPERVISOR
NEO PAINTS (PTY) LTD
11.2010 - 10.2015
Similar Profiles
Hervé MALLETHervé MALLET
Directeur d'agence Immobilière at HERMADirecteur d'agence Immobilière at HERMA
SHIELA MARIE PENALESSHIELA MARIE PENALES
Accounting Associate at Herma CorporationAccounting Associate at Herma Corporation
HEORHI ZHUKOUSKIHEORHI ZHUKOUSKI
Fabrication Welder at HERMA MAQUINARIA S.L.Fabrication Welder at HERMA MAQUINARIA S.L.