Veronica Dausas
Tsumeb Oshikoto
Summary
Dynamic Floor Admin Manager at Model Tsumeb with expertise in office operations and document management. Proven track record in enhancing workflow efficiency and resolving conflicts, while fostering strong relationships with stakeholders. Skilled in inventory control and project coordination, ensuring optimal resource allocation and customer satisfaction.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
16
16
years of professional experience
Work History
Floor admin manager
Model Tsumeb
Tsumeb
07.2022 - 10.2025
- Coordinated office operations to enhance workflow and efficiency.
- Managed administrative tasks to support team projects and initiatives.
- Developed and maintained filing systems for easy document retrieval.
- Ordering all stock
- Daily stock counting of both cycle and negative lines
- Engaged with all customers
- Building trust with all share holders
- Closings and opening of the store
- Managing following departments Liquor,receiving, floor Rtm cage Frontline and cleaners
- Monitoring all dormant stock
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Interpreted company policies and procedures for employees at all levels of the organization.
- Identified and solved problems to enhance management and business direction.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Oversaw scheduling and planning for executive meetings and events.
Perishable fruit and vegetable Supervisor
Model
Tsumeb
06.2013 - 07.2022
- Supervised daily operations to ensure efficient workflow and productivity.
- Trained and mentored new staff on company procedures and safety protocols.
- Coordinated team schedules to optimize resource allocation and coverage.
- Monitored inventory levels and assisted in managing supply orders effectively.
- Resolved conflicts among team members to maintain a positive work environment.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Fruit and vegetables assistant
Model
Tsumeb
07.2011 - 07.2013
- Coordinated schedules for team meetings and project timelines.
- Managed communication between departments to ensure task alignment.
- Assisted in preparing reports and presentations for management review.
- Assisted customers with product selections and provided detailed information.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Cleaned shelves, counters and tables to maintain organized store.
Cashier
Model
Tsumeb
06.2009 - 06.2011
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and store navigation.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and gift card transactions accurately and securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Otjikoto Senior Secondary School
TsumebSkills
- Office operations
- Document management
- Project coordination
- Inventory control
- Time management
Languages
Haillgom (San)
First Language
English
Intermediate (B1)
B1
Afrikaans
Intermediate (B1)
B1
Timeline
Floor admin manager
Model Tsumeb
07.2022 - 10.2025
Perishable fruit and vegetable Supervisor
Model
06.2013 - 07.2022
Fruit and vegetables assistant
Model
07.2011 - 07.2013
Cashier
Model
06.2009 - 06.2011
Otjikoto Senior Secondary School
References
John Isaac's
Branch manager Tsumeb
0816088068