Vamunaejova Selina Kasaona

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Collaborated with team members to consistently provide efficient service during peak hours.
• Proved successful working within tight deadlines and a fast-paced environment.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Processed orders and sent to kitchen employees for preparation.

• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Answered customers' questions, recommended items, and recorded order information.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Checked guests' identification before serving alcoholic beverages.
• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

• Contributed to a well-organized working environment and documentation of results.
• Maintained security and integrity of voting materials by constantly adhering to strict handling protocols.
• Enhanced voter experience by efficiently processing registrations and providing clear instructions on voting procedures.
• Promoted free and fair elections

High School Attended: Putuavanga Senior School

High Grade:12

Year:2012

Subjects: English,Mathematics,Biology,Physical Science,Agriculture & Otjiherero

Certificate: NSSC

Junior Certificate: JSC

Junior Grade: 10

Year: 2010

Subjects: History, Agriculture, Geography, Entrepreneurship, Otjiherero, Life Science, Physical Science , English, Mathematics.

Languages: Otjiherero, English, Khoekhoe gowab.