Uajorokisa Mukuahima
Windhoek, Namibia
Summary
Strategic Sales and marketing representative committed to driving consistent customer and revenue growth with strong networking and prospecting skills. Skillful in converting leads into customers, keeping accounts serviced and maintaining competitive sales numbers. Excellent relationship-building, communication and multitasking abilities. Motivated individual with experience in customer service. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales and Marketing Representative
Global Surface Investments
01.2020 - 12.2023
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Expanded market reach by conducting thorough industry research and identifying potential new clients.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
- Exceeded quarterly sales targets through diligent follow-ups, customer-focused solutions, and persuasive negotiation skills.
- Improved overall team performance by providing mentorship to junior representatives, sharing best practices, and promoting a positive work environment.
- Boosted sales revenue by implementing effective marketing strategies and building strong client relationships.
- Increased customer retention rates by providing exceptional post-sales support and maintaining regular communication with clients.
- Delivered engaging product demonstrations to prospective clients, showcasing features and benefits that aligned with their requirements.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Built local sales and marketing plan for each targeted district within defined territory.
- Conducted competitor analysis to identify gaps in the market and developed strategies to capitalize on those opportunities.
- Leveraged social media platforms to build brand awareness, engage with customers, and generate leads for the sales team.
- Enhanced company brand image through the creation of compelling marketing collateral materials such as brochures, case studies, and website content.
- Organized successful corporate events to showcase products/services while fostering positive relationships with both current clientele and potential prospects.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Contributed to event marketing, sales and brand promotion.
- Stayed current on company offerings and industry trends.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
High School Diploma -
Jan Mohr Secondary School
Windhoek, Khomas, Namibia12.2019
Skills
- Brand Awareness
- Negotiation Techniques
- Target Market Identification
- Competitor Analysis
- Product Promotion
- Campaign Management
- Stock management
- Contract Negotiation
Languages
Otjiherero
Native language
English
Proficient
C2
Afrikaans
Proficient
C2
Timeline
Sales and Marketing Representative
Global Surface Investments
01.2020 - 12.2023
High School Diploma -
Jan Mohr Secondary School
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