Uaanomundu Indira Tjongarero
Windhoek
Summary
To secure a position on one of the world's best cruise ships, leveraging my extensive experience in the hospitality industry and exceptional customer service skills.
Overview
8
8
years of professional experience
Work History
Consumer product field researcher
Vision Africa
01.2012
- Conducted interviews with consumers on certain products for data.
Waitress
Country Club Resort's Golf Site
01.2011
- Elevated service standards at a prestigious golf resort
- Handled customer inquiries and special requests with professionalism.
Waitress
Luigi and the Fish Restaurant
01.2010
- Provided excellent customer service in a fast-paced restaurant environment
- Managed customer orders, ensuring accuracy and timeliness.
Information officer
Namibian Correctional Service
01.2020 - 01.2023
- Provided information about the department’s responsibilities
- Updated the social media platforms with latest information
- Wrote and edited articles for the department’s quarterly newsletter
- Provided protocol duties to local and international guests
- Event branding and setup.
Security officer
Namibian Correctional Service
01.2015 - 01.2020
- Patrolled around the facility
- Searched and verified visitors
- Guarded inmates.
Education
Diploma in Public Relations -
University of Namibia
Windhoek, Khomas, Namibia04.2020
Skills
- Exceptional customer service
- Attention to detail
- Effective communication
- Time management
- Writing
- Adaptability in fast-paced environments
- MS Office
- Decision-Making
- Organizational Skills
- Time Management
- Active Listening
- Relationship Building
- Critical Thinking
- Clerical Support
- Public Speaking
- Task Prioritization
References
Available upon request.
Languages
Afrikaans
Elementary (A2)
English
Advanced (C1)
Timeline
Information officer
Namibian Correctional Service
01.2020 - 01.2023
Security officer
Namibian Correctional Service
01.2015 - 01.2020
Consumer product field researcher
Vision Africa
01.2012
Waitress
Country Club Resort's Golf Site
01.2011
Waitress
Luigi and the Fish Restaurant
01.2010
Diploma in Public Relations -
University of Namibia
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