Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Trista Rossouw

Trista Rossouw

Swakopmund

Summary

Reliable waitress with extensive experience in high-volume restaurants, including Alstad Restaurant. Expertise in customer service and precise cash handling, leading to improved operational efficiency and guest contentment. Skilled in utilizing POS systems and adept at resolving customer inquiries, ensuring a seamless dining experience.

Overview

1
1
year of professional experience

Work History

Waitress

Alstadt Restaurant
Swakopmund
05.2024 - 12.2024
  • Took orders for food and drinks and delivered them to guests.
  • Informed customers of daily specials and signature menu items.
  • Provided accurate change for cash transactions using a cash register system.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Processed payments accurately using cash registers or POS systems.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Gymnastics Coach (I coached few months, alongside coaching througout my own training)

Education

High School Diploma -

Home School: Think Digital Academy
Swakopmund
05-2023

Skills

  • Dining area maintenance
  • Customer service
  • Accurate money handling
  • Reliability and punctuality
  • Point of sale (POS) system operations
  • Tip calculation
  • High Volume Handling
  • Decision-making
  • Adaptable learning
  • Effective communication
  • Socially confident
  • Level 7-8 Gymnastics

Affiliations

* Motorbikes

* Gymnastics

* Outdoors

* Traveling

Languages

Afrikaans
First Language
English
Intermediate (B1)
B1
German
Beginner
A1

Accomplishments

* Member of 1313 Mac's Familia

* Represented NGF during the Region V and SA Games in SA South Africa

* Represented Swakopmund Gymnastics Club while training in America for 5 weeks and competing

References

References available upon request.

Timeline

Waitress

Alstadt Restaurant
05.2024 - 12.2024

High School Diploma -

Home School: Think Digital Academy
Trista Rossouw