Tjizakuye Tjirunga
Windhoek
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Secretarial Assistant/Receptionist
CJ Smith & Co
03.2021 - 12.2022
- Executed record filing system to improve document organization and management.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Monitored office calendars to plan meetings, activities, and travel to maximize productivity.
- Recorded meeting minutes to provide historical account of actions, measure progress against strategic plan and drive accountability.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Receptionist Assistant
Segen Investments CC
03.2018 - 03.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Organized electronic and hard copy filing systems for easy retrieval of documents and information.
- Managed multiple tasks and met time-sensitive deadlines.
- Managed multi-line telephone system and greeted claimants during office visits.
- Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
Assistant Manager
Woermann Brock
01.2010 - 02.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
Education
High School Diploma -
Immanuel Shifidi Secondary School
Windhoek11.2005
Skills
- Office Staff Leadership
- Marketing Copy
- Informational Packets
- Juvenile Probation
- Client Interfacing
- Reception Functions
- Meeting Support
- Office Supplies and Inventory
- Greeting Visitors
- Customer Inquiries
Certification
Certificate in Office Administration
Languages
Otjiherero, Afrikaans
Native language
English
Proficient
C2
Timeline
Secretarial Assistant/Receptionist
CJ Smith & Co
03.2021 - 12.2022
Receptionist Assistant
Segen Investments CC
03.2018 - 03.2021
Assistant Manager
Woermann Brock
01.2010 - 02.2017
High School Diploma -
Immanuel Shifidi Secondary School
Certificate in Office Administration
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