Timoteus Andreas
Walvis Bay
Summary
Dynamic professional with a proven track record in debt management and sales, honed at RedForce Debt Management cc and Nictus. Expert in negotiation and relationship building, I excel in developing effective debt recovery strategies and driving business growth. Skilled in marine engineering, I bring a unique blend of technical and interpersonal skills to achieve outstanding results.
Overview
8
8
years of professional experience
Work History
Collections Clerk
RedForce Debt Management cc
Walvis Bay
11.2023 - Current
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Communicated with clients to provide updates on account recovery status.
- Accepted and processed customer payments and applied toward account balances.
- Adhered to all federal, state, and local regulations regarding debt collection practices.
- Identified trends in customer behavior that could be used to improve collections process efficiency.
- Received payments and posted amounts to customer accounts.
Sales Consultant
Nictus
02.2022 - 10.2023
- Dealing with customer complaints and finding solutions
- Enter quotes and orders into Quick Books
- Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval
- Utilize computer to complete proposals, prepare sales and lease agreements and obtain necessary information from customer to complete sale/rental agreement
- Promoting and selling products
Assistant Supervisor
China Harbour
03.2017 - 12.2019
- Manage, train, and monitor team members and team leads
- Direct and assign employees as needed to ensure all aspects of quality product or service delivery
- Monitor employee compliance with operational standards, along with other department and company policies and practices
- Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control
- Complete weekly inventory as needed
- Reinforce customer service standards
- Assist in administrative duties including maintenance of files, records, and all required documentation
- Manage departmental budgets or specific budget line items; review and approve purchases as needed
- Monitor equipment and purchase of materials to meet demands of location, shift, or season
- Immediately and respectfully respond to guest requests resolving such complaints
- Establish performance goals according to company
- Perform personnel management functions
- Make recommendations to manager
- Review budgetary variances and discrepancies
Education
Diploma - Banking, Finance and Credtit
Institute of Bankers
01.2015
Grade 12 -
Jacob Marengo Secondary School
01.2011
Advanced Diploma - Marine Engineering And Ship Superintendency
Lloyd`s Maritime Institute
Skills
DEBT MANAGEMENT
- Debt recovery strategies
- Communication
- Debt settlement
- Debt counseling
- Credit control
- Payment plan development
SALES
- Client relations
- Negotiation
- Relationship selling
- Product launch coordination
- Cross-selling products and services
- Sales pipeline management
- Relationship building
- Deal negotiation
- Business development
MARINE ENGINEERING
- Marine machinery operation
- Propulsion systems
- Technical services
- Maintenance and repair management
- Vessel maintenance
- Engineering protocols
- Naval architecture
- Marine propulsion systems
- Marine electrical systems
- Marine equipment maintenance
- Fuel readings
- Electrical systems
- Preventative maintenance
- Marine safety regulations
- Offshore engineering
- Engine room procedures
- Environmental compliance
- Vessel compliance
References
- Nalisa Sikwanga, Assistant stock Clerk, Nictus, +264812235583
- Frans Shamalambo, Collection Supervisor, RedForce Debt Management, +264814380528
- Josephine Hango, Hr Officer, China Harbor, +264816326601
Timeline
Collections Clerk
RedForce Debt Management cc
11.2023 - Current
Sales Consultant
Nictus
02.2022 - 10.2023
Assistant Supervisor
China Harbour
03.2017 - 12.2019
Diploma - Banking, Finance and Credtit
Institute of Bankers
Grade 12 -
Jacob Marengo Secondary School
Advanced Diploma - Marine Engineering And Ship Superintendency
Lloyd`s Maritime Institute
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