Tilla Steenkamp
Otjiwarongo, Otjizondjupa
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Homeschool Teacher/ Mom
My 3 Children
01.2018 - Current
- Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Emphasized practical life skills alongside academics, preparing students for future independence and decision-making abilities.
- Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
Hostess, Manager, Carer, All Rounder
Erundu Farming
12.2006 - Current
- Managed high-pressure situations around the farm and regarding staff with poise.
- Fostered a positive work atmosphere, promoting open communication between staff and management.
- Contributed to overall farming success by proactively addressing operational challenges as they arose.
- Maintained up-to-date knowledge of Namibian cuisine, and operated a catering side-hustle .
- Interacted with hunting and Air B&B guests to obtain positive or negative feedback and constructively apply information.
- Ensured cleanliness of the entire guest and staff area by overseeing staff performance on a daily basis.
- Developed strong relationships with regular customers, creating a loyal clientele base through attentive service.
- Performed all food preparation and monitored safety protocols and supplies.
Laboratory Technician
Department Animal Science, University of Pretoria.
01.2005 - 12.2006
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Assisted all MSc. Students with their research.
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
Animal Feeds Representative
ALZU Feeds
01.2003 - 12.2004
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
Education
Master of Science - Animal Breeding And Genetics
University of Pretoria
Pretoria, South Africa04.2003
Bachelor of Science - Animal And Wildlife Science
University of Pretoria
Pretoria, South Africa03.2001
Skills
Problem-Solving
Conflict Resolution
Social Development
Relationship Building
Attention to Detail
Problem-solving abilities
Multitasking Abilities
Reliability
Timeline
Homeschool Teacher/ Mom
My 3 Children
01.2018 - Current
Hostess, Manager, Carer, All Rounder
Erundu Farming
12.2006 - Current
Laboratory Technician
Department Animal Science, University of Pretoria.
01.2005 - 12.2006
Animal Feeds Representative
ALZU Feeds
01.2003 - 12.2004
Master of Science - Animal Breeding And Genetics
University of Pretoria
Bachelor of Science - Animal And Wildlife Science
University of Pretoria
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