Summary
Overview
Work History
Education
Skills
Certification
References
Interests
Additional Information
Languages
Timeline
Generic
Theresia Brecit Hebach

Theresia Brecit Hebach

Windhoek

Summary

Dedicated Consultant bringing dynamic skills in client oversight, issue resolution and presentation. Successful juggling multiple tasks and projects simultaneously. Excellent business knowledge within Tourism. Dependable Journey Specialist with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Administrative Manager

The Brewers Market
Windhoek, Namibia
03.2024 - Current
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Analyzed existing workflows within departments in order to identify areas where improvements could be made.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Collaborated with IT personnel on projects that would improve overall workflow processes.
  • Ensured compliance with applicable laws governing employee rights such as labor laws or OSHA regulations.
  • Implemented new software programs designed to streamline operations within departments such as Human Resources or Accounting.
  • Conducted performance reviews and provided feedback to employees on their job performance.
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Reviewed contracts prior to signing them in order to protect the interests of the organization.
  • Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
  • Monitored department budgets by tracking expenses against allocated funds.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Interpreted company policies and procedures for employees at all levels of the organization.
  • Developed and implemented administrative procedures to maximize efficiency.
  • Monitored office inventory to maintain supply levels.

Journey Specialist

Wilderness Safaris Namibia
Windhoek, Namibia
02.2019 - 05.2022
  • Included the following:
  • Reservations
  • Identify what the customer need and propose a solution (creating travel itineraries)
  • Secure, cost and present product to the customer accurately, efficiently, timeously
  • General Administration
  • Quoting and invoicing (Groups and FITs)
  • Perform other duties as required by Management – supervising colleagues in absent of Manager, assisting in managerial duties Wilderness Window and Tour plan (overriding the system on special request)
  • Supervisor duties when Manager is on leave or away from office for any reason

JOURNEY CONSULTANT

01.2017 - 01.2019
  • Included the following:
  • Reservations
  • Identify what the customer need and propose a solution (creating travel itineraries)
  • Secure, cost and present product to the customer accurately, efficiently, timeously
  • General Administration
  • Quoting and invoicing (Groups and FITs)

ASSISTANT MANAGER /HOUSEKEEPING MANAGER/ ADMIN MANAGER

01.2014 - 01.2017
  • Following:
  • Meet & Assist of clients
  • Supervision of the Guides, Service, Kitchen, Maintenance and Housekeeping staff
  • Admin: Guest register, banking, Daily Bar accounts, monthly stock take
  • Activities coordinator
  • Ordering supplies
  • Hosting clients

ASSISTANT MANAGER /HOUSEKEEPING MANAGER

WILDERNESS SAFARIS NAMIBIA
01.2013 - 01.2014
  • Duties included the following:
  • Meet & Assist of clients
  • Supervision of the Service and Housekeeping staff
  • Admin: Guest register, banking, Daily Bar accounts, monthly stock take
  • Ordering supplies
  • Hosting clients
  • NAME, INSTITUTION: WILDERNESS SAFARIS NAMIBIA: HOANIB SKELETON CAOST CAMP

PA/SECRETARY AND ACCOUNTS

01.2012 - 01.2013
  • Duties include the following:
  • Drawing up of legal documents
  • Admin
  • Filing
  • Arranging appointments
  • Consulting with clients
  • Preparing documents for Court
  • Answering the telephone
  • Preparing tender documents
  • Preparing invoices and quotes
  • Daily banking

RECEPTIONIST/ACTIVITIES, CO-ORDINATOR/ SUPERVISOR

INSTITUTION, KULALA DESERT LODGE, BENZ
01.2008 - 01.2009
  • Following:
  • The checking in and out of guest
  • Supervision of the service area and staff
  • Admin: Guest register, banking, Daily Bar accounts
  • Curio shop
  • Selling activities to tourist
  • NAME OF INSTITUTION, INCORPORATED LAW FIRM/ HEBRON CONSTRUCTION

Education

High School Diploma -

Mariental High School
Mariental, Namibia
11.2007

Some College (No Degree) - Bachelor of Arts in Tourism

UNIVERSITY OF NAMIBIA
Windhoek Namibia

Skills

  • COMPUTER LITERACY
  • General & Specific Internet Research
  • Microsoft Word, Excel, Outlook and Power Point
  • Wilderness Window System
  • Company Tour Plan – Invoicing and creating Itineraries
  • Teams & Zoom
  • Staff Management
  • MS Office
  • Attention to Detail
  • Server Management
  • Performance Assessments
  • Client Relationships
  • Reports and Documentation
  • Continuous Improvement
  • Cultural Awareness
  • Quality Assurance
  • Customer Relationship Management
  • Integrity and Honesty
  • Processes and Procedures
  • Forecasting and Reporting
  • Work Planning and Prioritization
  • Goal Setting
  • Issue Resolution

Certification

FEMALE RELIGION: Christian MARITAL STATUS: SINGLE DEPENDANTS: NONE NATIONALITY: NAMIBIAN LANGUAGES: ENGLISH AFRIKAANS HEALTH: EXELLENT CRIMINAL RECORD: NONE CONTACT NUMBERS: 0813313860 (CELL)

References

REFERENCE: MARIENTAL HIGH SCHOOL: PRNCIPAL MR. R POULTON/MRS LESLEY VAN DER WESTERHUISEN TELL: 063-240833 WILDERNESS SAFARIS KULALA DESERT LODGE: CARINA LOSPER CELL: 0811276054 ISAACKS & BENZ INC : MRS. V.T BENZ-VAN WYK CELL: 0811270230 MR. C STANLEY CELL: 0811275647 TELL: 062-523337 HEBRON CONSTRUCTION: MR. R.A VAN WYK CELL: 0811223136 TELL: 062-523337 WILDERNESS SAFARIS WINDHOEK HEAD OFFICE: JORYN BARNARD CELL: 0813638353 T. B. HEBACH

Interests

OF THERESIA BRECIT HEBACH PERSONAL DATA SURNAME : HEBACH , FULL NAMES: THERESIA BRECIT POSTAL ADDRESS: P. O. Box 471 MARIENTAL NAMIBIA DATE OF BIRTH: 26 MAY1989

Additional Information

  • ID NUMBER: , 890526 00112

Languages

Afrikaans
First Language
English
Proficient
C2

Timeline

Administrative Manager

The Brewers Market
03.2024 - Current

Journey Specialist

Wilderness Safaris Namibia
02.2019 - 05.2022

JOURNEY CONSULTANT

01.2017 - 01.2019

ASSISTANT MANAGER /HOUSEKEEPING MANAGER/ ADMIN MANAGER

01.2014 - 01.2017

ASSISTANT MANAGER /HOUSEKEEPING MANAGER

WILDERNESS SAFARIS NAMIBIA
01.2013 - 01.2014

PA/SECRETARY AND ACCOUNTS

01.2012 - 01.2013

RECEPTIONIST/ACTIVITIES, CO-ORDINATOR/ SUPERVISOR

INSTITUTION, KULALA DESERT LODGE, BENZ
01.2008 - 01.2009

High School Diploma -

Mariental High School

Some College (No Degree) - Bachelor of Arts in Tourism

UNIVERSITY OF NAMIBIA
Theresia Brecit Hebach