Teopolina Ndatila Shiwale
Brand Ambassador
Tsandi, Omusati,Walvis Bay
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Brand Ambassador
International University Of Management
01.2023 - Current
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Tuck Shop Manager
ELCIN Walvis Bay Tuckshop
03.2021 - 02.2022
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Sales Assistant
Chaug China Shop
10.2018 - 01.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
No Degree - BHESE
International University of Managemant
Walvis Bay, Erongo, Namibia05.2026
Skills
- Customer Service
- Effective communicator
- Customer Engagement
- Exceptional communication
- Basic computer skills
Languages
Oshiwambo
Native language
English
Beginner
A1
Timeline
Brand Ambassador
International University Of Management
01.2023 - Current
Tuck Shop Manager
ELCIN Walvis Bay Tuckshop
03.2021 - 02.2022
Sales Assistant
Chaug China Shop
10.2018 - 01.2019
No Degree - BHESE
International University of Managemant
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