Open To Work
TEOPOLINA AMUPOLO's Resume
Windhoek
Summary
Teopolina is a highly qualified individual in public finance and management. With over 15 years of experience in tax administration, customs management, and sustainable finance, with a strong track record in leading policy reform, enhancing domestic revenue mobilization, and strengthening institutional performance. Possesses advanced expertise in tax policy design, compliance and enforcement, debt management, and SDG-aligned financing, supported by robust analytical and data-driven decision-making capabilities. Demonstrated ability to provide high-level advisory services to government and development partners, drive cross-sector collaboration, and deliver impactful, sustainable solutions. A transformational leader committed to good governance, fiscal resilience, and inclusive economic growth at both national and international levels.
Overview
17
17
years of professional experience
Work History
Principal Tax Officer - Taxpayer Services & Debt Management
Namibia Revenue Agency
04.2025 - Current
- Lead and oversee taxpayer service delivery to ensure efficiency, compliance, and high-quality client engagement.
- Advised on tax registration, filing, assessments, and compliance processes to enhance taxpayer understanding and adherence.
- Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
- Set up and monitored payment plans and processed payments.
- Applied tax accounting principles to prepare and review tax returns and reports for parent corporation and subsidiaries and committed to timely and accurate compliance.
- Ensure timely resolution of taxpayer queries, disputes, and account reconciliations.
- Educated taxpayers and engaged stakeholders to promote voluntary compliance and improve overall tax participation.
- Lead analysis of tax debt portfolios using quantitative and statistical techniques to inform recovery strategies.
- Executed targeted debt recovery interventions, including payment arrangements and enforcement actions, to improve compliance and recover outstanding debts.
- Evaluate and approve payment plans based on risk profiling and financial assessment.
- Oversee enforcement measures including third-party appointments and account suspensions where necessary.
National Coordinator - Tax for SDGs / Sustainable Finance Programme
United Nations Development Programme
Windhoek , Namibia
04.2024 - 12.2025
- Coordinated collaboration among Ministry of Finance, NamRA, Bank of Namibia, and Ministry of Industries, Mines and Energy to advance tax policy reforms supporting SDGs.
- Supported development of sustainable finance frameworks and domestic resource mobilisation strategies to enhance alignment with SDGs.
- Coordinated national programs to promote sustainable development initiatives across regions.
- Facilitated stakeholder meetings to ensure alignment on project goals and objectives.
- Developed training materials for capacity building among local partners and staff.
Senior Customs and Excise Officer
Namibia Revenue Agency / Ministry of Finance
Windhoek, Namibia
05.2020 - 09.2022
- Supervised customs clearance and enforcement operations, ensuring adherence to customs and excise legislation.
- Conducted risk assessments identifying revenue leakages such as undervaluation, misclassification, and origin fraud.
- Ensured enforcement of trade regulations including prohibited and restricted goods control.
- Facilitated legitimate trade under regional and international agreements (SACU, SADC, AfCFTA).
- Calculated duties and taxes for imports and exports.
- Conducted revenue risk analysis using statistical and time series methods.
- Delivered training and capacity building for customs officers, enhancing their proficiency in risk management systems.
Senior Taxation Officer - Transfer Pricing Unit
Ministry of Finance
Windhoek , Namibia
06.2009 - 04.2020
- Reviewed corporate financial statements, performing risk assessments to identify compliance issues.
- Managed tax documentation and compliance reporting to adhere to regulations.
- Supported revenue maximization strategies in alignment with national objectives.
- Analyzed financial reports for compliance with government regulations.
- Supervised procurement processes for essential goods and services.
- Reviewed contracts to protect ministry interests and minimize risks.
- Trained new staff on financial systems and procedural guidelines.
- Provided task guidance to team members for timely completion.
Education
Master of Science - International Petroleum Taxation & Finance
University of Dundee
United Kingdom11-2019
Master of Arts - Business And Commerce
Keio University
Japan04-2017
Bachelor of Business Administration -
Polytechnic of Namibia
Windhoek, Namibia 04-2009
Skills
- ITAS (Domestic Tax Administration System)
- ASYCUDA (Customs System)
- UNDP Quantum ERP System
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data analysis & quantitative modelling
- Tax Administration Diagnostic Assessment Tool (TADAT)
- Financial reporting & risk analysis systems
References
- Mr. Christian Shingiro, Deputy Resident Representative, UNDP, Christian.Shingiro@undp.org, +264 85 788 7500
- Mr. Oscar Capelao, Executive Director, Ministry of Finance, Oscar.Capelao@mof.gov.na, +264 81 129 0181
- Mr. Joseph Nanghonga, Senior Manager, Large Taxpayers Unit (NamRA), Joseph.Nanghonga@namra.org.na, +264 81 129 9255
- Mrs. Priscilla Banda, IMF Technical Advisor, pcbanda@hotmail.com, +1 240 645 2950
- Mr. Saied Sulaiman, Regional Coordinator (Southern Africa), UNDP, saied.sulaiman@undp.org, +27 83 703 5458
Personal Information
- Gender: Female
- Nationality: Namibian
Leadership Strengths
- Executive decision-making under pressure
- Strategic stakeholder engagement
- Policy leadership in public finance reform
- Cross-sector coordination (government, UN, donors, private sector)
- Transformational leadership in public institutions
Timeline
Principal Tax Officer - Taxpayer Services & Debt Management
Namibia Revenue Agency
04.2025 - Current
National Coordinator - Tax for SDGs / Sustainable Finance Programme
United Nations Development Programme
04.2024 - 12.2025
Senior Customs and Excise Officer
Namibia Revenue Agency / Ministry of Finance
05.2020 - 09.2022
Senior Taxation Officer - Transfer Pricing Unit
Ministry of Finance
06.2009 - 04.2020
Master of Science - International Petroleum Taxation & Finance
University of Dundee
Master of Arts - Business And Commerce
Keio University
Bachelor of Business Administration -
Polytechnic of Namibia