Taleninawa Bonnettie Hatutale
Namibian Standards Institution (NSI)
Walvis Bay
26
years of professional experience
Strategic and results-driven Quality Management Professional with over 10 years of progressive experience at the Namibian Standards Institution (NSI). Demonstrated expertise in coordinating quality management systems in line with ISO/IEC 17020, ISO/IEC 17025 and well knowledgeable in ISO 9001. Skilled in business process mapping, team leadership, and ensuring conformity assessment units obtain and maintain accreditation. Capability in leading strategic projects and corporate strategy execution.
Work History
Quality Assurance Officer – Inspection Centre
11 Years 6 Months- Lead the development, implementation, and maintenance of the division's Quality Management System (QMS) in accordance with ISO/IEC 17020 to obtain and maintain accreditation status.
- Plan and execute internal audits, analyse trends for QMS effectiveness, and coordinate external assessments with accreditation bodies.
- Monitor quality issues and non-conformities, managing the corrective and preventive action (CAPA) process to ensure adequate resolution and process improvement.
- Prepared, reviewed, and updated QMS policies and procedures, ensuring document control and alignment with corporate, accreditation, and international requirements.
- Coordinated management review meetings, documented proceedings, and monitored corrective action plans from quality reviews.
- Evaluate staff competencies, conduct in-service training, and enhance awareness of QMS and accreditation requirements.
- Coordinate divisional risk management initiatives and staff development.
- Serve as Project Coordinator for the NSI-FAO Import Inspection Control System (IICS) project.
Senior Inspector (Deputy Quality Coordinator) – Inspection Centre
1 Year- Conducted food safety management audits and final product inspections, ensuring compliance with NSI Directives and EU regulations.
- Mentored junior inspectors, identified skill gaps, and maintained training records to enhance operational staff capabilities.
- Raised non-conformances and performed root cause analyses, ensuring implementation of corrective actions to mitigate future issues.
Quality Assurance Officer – Regulatory and Consumer Protection Department
2 Years- Facilitated communication and compliance between RCP department and accreditation bodies, ensuring adherence to regulatory standards.
- Updated and maintained QMS for testing laboratories, metrology, and fishery inspectorate in alignment with ISO 17025 and ISO 17020 standards, enhancing operational integrity.
- Executed document control and organized management review meetings while conducting quality awareness training, promoting a culture of quality within the organization.
Fisheries Inspector
3 Years- Conducted inspections on fishing vessels, factories, and fishery products to ensure compliance with statutory and EU quality standards, safeguarding public health and marine resources.
- Developed and implemented internal quality management system adhering to ISO/IEC 17020 standard, enhancing regulatory compliance.
- Processed paperwork, detected discrepancies, and resolved issues efficiently.
- Developed strong interpersonal skills through effective communication and collaboration with colleagues.
- Exhibited strong self-motivation and personal responsibility in completing assignments.
Fisheries Research Technician
- Collected samples of phytoplankton species, water, and shellfish product quality to ensure compliance with National Shellfish Sanitation Program standards in collaboration with Directorate of Aquaculture.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed interpersonal skills through engaging with diverse groups in various settings. by building positive relationships with others.
Fisheries Inspector
3 Years- Executed inspections on fishing vessels and monitored fisheries legislation compliance at landing sites and fish factories, ensuring accurate landing data collection aligned with the Marine Resources Act, Act 27 of 2000.
- Worked well in a team setting, providing support and guidance.
- Worked well in a team setting, providing support and guidance.
Quality Controller Intern
1 YearEducation
Master of Business Administration (MBA)
- Currently Pursuing
- Research Focus: Evaluating the effects of Digital Process Management on efficiency and service delivery in Namibian Regulatory Authorities.
Programme in Total Quality Management
New Managers’ Development Programme (Africa)
Certificate in Environmental Engineering
B.Sc. Natural Resources - Fisheries and Marine Science
Skills
Quality Management Systems
Compliance & Auditing
Process Improvement Leadership
Root Cause Analysis
Project Management
Strategic Management
Timeline
Quality Assurance Officer – Inspection Centre
Namibian Standards Institution (NSI)
01.2015 - CurrentRead More
Senior Inspector (Deputy Quality Coordinator) – Inspection Centre
Namibian Standards Institution (NSI)
01.2014 - 01.2015Read More
Quality Assurance Officer – Regulatory and Consumer Protection Department
Namibian Standards Institution (NSI)
01.2012 - 01.2014Read More
Fisheries Inspector
Ministry of Fisheries and Marine Resources
01.2009 - 01.2012Read More
Fisheries Research Technician
Ministry of Fisheries and Marine Resources
01.2008 Read More
Fisheries Inspector
Ministry of Fisheries and Marine Resources
01.2005 - 01.2008Read More
Quality Controller Intern
Seaflower Whitefish Factory
01.2001 - 01.2002Read More
University of Namibia
B.Sc. Natural Resources from Fisheries and Marine Science
Read More
Cape Peninsula University of Technology
Certificate in Environmental Engineering
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University of Stellenbosch
New Managers’ Development Programme (Africa)
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University of South Africa
Programme in Total Quality Management
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UNICAF MALAWI
Master of Business Administration (MBA)
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