Ta-hiescha Van Rooyen
Omaruru
Summary
Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.
Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.
Overview
4
4
years of professional experience
Work History
Waitress
Central hotel Omaruru
Omaruru, Namibia
02.2022 - 12.2025
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Organized take-out orders efficiently according to customer requests.
- Presented food and beverages to guests at tables.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Receptionist
Finest Financials Services
Omaruru, Namibia
02.2023 - 03.2024
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Education
High School Diploma -
JA Nel Secondary SC School
Keetmanshoop11-2020
Skills
- Dining Space Management
- Service prioritization
- Conflict resolution
- Culinary Wine Pairing
- Tip calculation
- Accurate money handling
- Attention to detail
- Menu recommendations
- Order taking
- Scheduling
- Bookkeeping
- File management
- Verbal and written communication
- Mail distribution
- Meeting coordination
- Supply management
- Calm demeanor
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
References
Finest Financials Services, Manager Singelinde Kapunda
0812045490
Timeline
Receptionist
Finest Financials Services
02.2023 - 03.2024
Waitress
Central hotel Omaruru
02.2022 - 12.2025
High School Diploma -
JA Nel Secondary SC School