Sylvia Rust-Nel
Windhoek
Summary
Experienced Office Administrator and Bookkeeper with over 15 years of experience in finance, HR, and operational management. Proven record of maintaining accurate financial systems, managing staff, and ensuring compliance with accounting and labour regulations. Highly organized, dependable, and fluent in English, Afrikaans, and German. Recognized for attention to detail, problem-solving skills, and the ability to streamline processes to enhance productivity.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Bookkeeper, General Office Administrator & HR
Volvo Cars Namibia
03.2018 - Current
- Managed accounts payable and receivable, ensuring timely payments and accurate record-keeping.
- Reconciled bank statements, identifying discrepancies to maintain financial integrity.
- Prepared monthly financial reports, contributing to strategic planning and decision-making processes.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Admin Manager
Corporate Guarantee and Insurance Company of Namibia Ltd
06.2017 - 03.2018
- Streamlined office procedures to enhance operational efficiency.
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Led cross-functional teams to streamline operations and enhance productivity.
- Mentored staff in best practices, fostering a culture of continuous improvement.
- Evaluated performance metrics to drive accountability and optimize resource allocation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Reason for leaving: The position no longer offered enough workload to keep me fully engaged.
- Mr. W.O. Fourie (Tel.: 083 331 3030)
Operations Manager and Debtors Control
Paramount Healthcare Centre (PTY) Ltd
10.2015 - 06.2017
- Managed office operations, ensuring efficient workflow and adherence to administrative protocols.
- Developed standard operating procedures for office tasks, promoting consistency in daily operations.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
- Maintained confidentiality of sensitive information, adhering to strict data protection policies.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Reason for leaving: Role was discontinued due to company restructuring
- Mr. H. Venter - MD (Tel: 061-287 1143)
Bookkeeper, General Office Administrator, Manager
Klein Windhoek Guesthouse cc
05.2011 - 09.2015
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Reconciled bank statements with company records to maintain accurate financial data.
- Completed payroll for employees and maintained detailed records of procedures.
- Developed and implemented strategic initiatives to improve customer satisfaction rates.
- Led cross-functional teams to streamline operations and enhance productivity.
- Evaluated performance metrics to drive accountability and optimize resource allocation.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Reason for leaving: After organizational changes affected the work environment, I chose to pursue new opportunities where I could continue to contribute positively
- Mr. F. van Niekerk - Owner (Tel.: 081 129 7177)
Part Member
Oh Baby
03.2010 - 04.2011
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Oversaw inventory management, optimizing stock levels to reduce costs and waste.
- Trained and mentored staff, fostering a collaborative and productive work environment.
- Business partnership was dissolved by mutual agreement
Bookkeeper, General Office administrator
Motorite Namibia (PTY) Ltd
08.2007 - 02.2010
- Reason for leaving: Transitioned into self-employment to gain business management experience
- Mr. W.Cilliers - MD (Tel: 061-253 014)
Bookkeeper, General Office Administrator
Power Parts Plant cc
06.2002 - 05.2007
- Reason for leaving: Company closed down
- Mr. P.B. Viljoen - MD (Tel: 061-245 530)
Creditors Clerk – Part time afternoons
Hacker Field Service
10.2002 - 01.2008
- Reason for leaving: Resigned from part-time role upon accepting a full-time opportunity
Debtors & Creditors Clerk, General Office Admin
Hacker Field Service
08.1999 - 05.2002
- Reason for leaving: Left to pursue career growth and new challenges
- Mr. S. Hacker - Owner (Tel: 061-234 052)
Receptionist, Office Assistant, Credit control
Windhoek Hire, Sales & Services
11.1997 - 07.1999
- Reason for leaving: Retrenched as part of company restructuring due to financial challenges
- Mr. K. Guttzeit - Owner (Tel: 061-233 693)
Education
High School Diploma -
Deutsche Oberschule Windhoek
Windhoek11-1997
Skills
- Pastel Accounting
- Accpac
- VIP Payroll
- Turbotime
- MS Excel, Word, Outlook
- Innkeeper, Uniresman
- Trifour, Profdoc & Magic
- Pinnacle
- Vida & QW90
Core Skills
- Office & Operations Management
- Bookkeeping to Trial Balance
- Petty Cash & Banking Administration
- Human Resources & Payroll
- Customer Service & Relationship Management
- Import VAT, VAT, PAYE, SSC, VET Compliance
- Process Optimization & Cost Control
Certification
- Performance Managing Training
- VIP Classis
- Labour Training - Managing Day-to-Day Matters
- Labour Training - Chairing and Initiating Hearings
- Innkeeper Hospitality Management School
Languages
English, Afrikaans, German
PERSONAL DETAILS
- Surname: Rust-Nel
- First Name: Sylvia
- Cell phone: 081 129 3637
- E-mail address: sylviar@iway.na
- Identity number: 791031 1034 6
- Nationality: Namibian
- Marital Status: Married
- Dependants: None
- Driver’s License: Code BE
- Own Transport: Yes
- Criminal Offences: None
- State of Health: Good
- Current Salary: N$49 500 CTC
Timeline
Bookkeeper, General Office Administrator & HR
Volvo Cars Namibia
03.2018 - Current
Admin Manager
Corporate Guarantee and Insurance Company of Namibia Ltd
06.2017 - 03.2018
Operations Manager and Debtors Control
Paramount Healthcare Centre (PTY) Ltd
10.2015 - 06.2017
Bookkeeper, General Office Administrator, Manager
Klein Windhoek Guesthouse cc
05.2011 - 09.2015
Part Member
Oh Baby
03.2010 - 04.2011
Bookkeeper, General Office administrator
Motorite Namibia (PTY) Ltd
08.2007 - 02.2010
Creditors Clerk – Part time afternoons
Hacker Field Service
10.2002 - 01.2008
Bookkeeper, General Office Administrator
Power Parts Plant cc
06.2002 - 05.2007
Debtors & Creditors Clerk, General Office Admin
Hacker Field Service
08.1999 - 05.2002
Receptionist, Office Assistant, Credit control
Windhoek Hire, Sales & Services
11.1997 - 07.1999
High School Diploma -
Deutsche Oberschule Windhoek