Sotera Isak
Oshikoto
Summary
Proven professional with experience at Trigon Metals Namibia, adept in equipment maintenance and problem-solving. Excelled in creating safe working environments and improving operational efficiencies. Skilled in fostering excellent customer relations and executing preventive maintenance, contributing to enhanced productivity and workplace safety. Demonstrated ability to meet rigorous health standards and support team needs effectively. concerns effectively. Skilled in communication, ensuring clarity and understanding between healthcare providers and patients. Demonstrated patient representative with background in managing patient interactions and resolving ability to improve patient satisfaction through attentive service and problem-solving. Contributed to streamlining front office operations, enhancing overall efficiency in previous roles. Knowledgeable patient representative offers demonstrated skills in case management and service coordination. Expertly handles complaints, inquiries and service questions to meet patients' access needs and correct problems related to care. Well-versed in policies, procedures and standards.
Overview
14
14
years of professional experience
Work History
Plant Shift General Worker
trigon metals namibia
Kombat,Otavi District
08.2024 - 01.2025
- Built and maintained working relationships with peers and upper management.
- Maintained records of preventive maintenance activities, parts used, labor hours and other data related to facility maintenance.
- Maintained a safe working environment by adhering to safety standards and regulations.
- Loaded raw materials into processing machines for further manufacture or packaging.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Ensured that all equipment was operating at maximum efficiency through regular maintenance checks.
- Loaded and unloaded items from machines and conveyors.
- Sorted and packaged products to prepare for processing or shipment.
Health Assistant
ministry of health and social services
Omuthiya, Amilema Clinic
11.2015 - 10.2023
- Drafted educational brochures and informative newsletters for patients and staff.
- Monitored vital signs and reported abnormalities to nursing staff promptly.
- Instructed patients on proper home health care techniques such as wound dressing changes or medication management.
- Monitored expiration dates of medications and supplies in order to ensure safety standards are met.
- Stayed current on community-based resources and services useful to patients.
- Measured vital signs including temperature, pulse, respiration rate, and weight.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Collaborated with clinical and administrative staff to meet patient needs.
- Ensured that all necessary forms were completed accurately before submitting them for processing.
- Educated patients on health maintenance and disease prevention.
- Explained policies, procedures and services to patients.
Literacy Promoter
ministry of education , sport and culture
Omuthiya
02.2011 - 08.2013
- Created lesson plans to address needs of entry-level and upper-level science students.
- Developed and implemented creative lesson plans to engage students in literature studies.
- Boosted student learning by facilitating in-depth classroom discussions to expand upon lectures.
- Designed assessments which tested both theoretical knowledge and practical application of learned material.
- Incorporated technology into lessons when appropriate to make them more engaging.
- Encouraged active participation in class by creating stimulating activities and games.
- Talked with students needing extra attention and made plans to assist with problems.
- Assigned reading materials to enhance student knowledge of the subject matter.
- Compiled, administered and graded examinations and other assigned work.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Created a positive classroom environment that was conducive to learning literature effectively.
- Motivated reluctant readers to take an interest in studying different genres of literature.
- Maintained records of student attendance, grades, and other academic data for reporting purposes.
- Completed day-to-day duties accurately and efficiently.
Education
School of Public Applied Health
Welwitchia University
Kombat, NamibiaSkills
- Truck unloading
- Cleaning
- Site clearing
- Customer relations
- Production support
- OSHA requirements
- Equipment maintenance
- Safety hazard removal
- Crew support
- Materials loading
- Work site maintenance
- Problem-solving
- Preventive Maintenance
- Waste removal
Languages
oshiwambo
First Language
English
Intermediate (B1)
B1
Affiliations
- gardening
- farming
References
References available upon request.
Timeline
Plant Shift General Worker
trigon metals namibia
08.2024 - 01.2025
Health Assistant
ministry of health and social services
11.2015 - 10.2023
Literacy Promoter
ministry of education , sport and culture
02.2011 - 08.2013
School of Public Applied Health
Welwitchia University
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