Sithumini Prasangika Ariyamali Arachchchi Mudiyanselage
Piano di Sorrento
Summary
Experienced hospitality professional prepared for front desk responsibilities. Proven success in streamlining administrative functions and enhancing customer experiences. Reliable team player with focus on collaboration and adaptability. Skilled in multitasking and customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Operator
Veru Bed and Breakfast
04.2022 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing inquiries in a timely manner.
- Collaborated with housekeeping staff to maintain clean and comfortable rooms for guests.
- Streamlined check-in and check-out processes for improved customer experience and reduced wait times.
- Processed payments promptly, verifying credit card information for secure transactions and minimizing fraud risks.
- Resolved customer complaints professionally, implementing solutions to prevent future issues.
Early-childhood-teacher
Completed Two Months of Internship With Ladybirds
01.2025 - 03.2025
- Applied play-based strategies to provide diverse approaches to learning.
- Mentored new teachers, sharing effective teaching strategies and providing support as they acclimated to the school culture.
- Participated in ongoing professional development opportunities to stay current with best practices in early childhood education.
Education
Bachelor of Early Childhood And Primary - Education
Chester College Of Education
Kohuwala , Nugegoda 11-2025
Skills
- Play-based learning
- Outdoor play
- Documentation and record keeping
- Special needs support
- Music and movement
- Fine motor skills
- Classroom management
Certification
Certificate in Spoken English
Diploma in English
Diploma in Information & Communication Technology
Diploma in TESOL
Languages
English
Advanced (C1)
Italian
Advanced (C1)
Timeline
Early-childhood-teacher
Completed Two Months of Internship With Ladybirds
01.2025 - 03.2025
Front Desk Operator
Veru Bed and Breakfast
04.2022 - Current
Bachelor of Early Childhood And Primary - Education
Chester College Of Education
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