Sinte L Mwaala
Windhoek
Summary
I took a short course on customer service, which I believe gives me an upper hand in providing quality customer service.
Having had an opportunity to travel outside the country, as my dad was working in the United States for the United Nations. I have a diverse background with different types of people.
Overview
10
10
years of professional experience
1
1
Certification
Work History
TomFord Cosmetics Consultant
Stuttafords
09.2014 - Current
- Delivered high-quality customer service.
- Upselling specialty items.
- Ensuring guest satisfaction.
- Sharing additional information.
- Providing excellent customer service to ensure satisfaction.
- Duration: 6 years / Till date.
- Knowing how to resolve issues that customers might have with a product that was sold to them and are not happy with the product (good problem-solving skills).
- Learning about new products that come onto the market.
Education
NSSC - undefined
Dawid Bezuidenhout High School
11.2010
Skills
- Computer literacy
- Internet knowledge
- 40 words per minute typing
- Interpersonal skills
- Verbal communication
- Listening skills
- Negotiation
- Problem-solving
- Decision-making
- Assertiveness
- Excellent communication and interpersonal skills
Certification
- Unit Standard258162 – Sell products to a customer in a W&R outlet - NQF3 – Credits12
- Date:2015-09-12
- Certificate No: DNL15/SEL/01054
LNGG
Language: English, Afrikaans, Subiya
Reading skills: Excellent, Good, Fair
Writing skills: Excellent, Good, Fair
Verbal skills: Excellent, Good, Fair
References
Youssou, Grotzinger, Cosmetics Manager, 0816868298
Namibia Senior Secondary Certificate (Subject Award)
- This is to certify that the candidate named below was awarded the following grade(s) for the subject(s) shown in the examination of October/November2010.
- SINTE L MWAALA
- Date of Birth:16 June1991
- Subject: Business Studies, Development Studies, History, English, Boilogy, Afrikaans
- Level: Ordinary, Ordinary, Ordinary, Higher, Ordinary, Ordinary
- Grade: D(d), D(d), F(f), 2, E(e), D(d)
- SUBJECTS RECORDED: Six
Timeline
TomFord Cosmetics Consultant
Stuttafords
09.2014 - Current
NSSC - undefined
Dawid Bezuidenhout High School
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