SINDISWA MTHEMBU
Trip travel
Windhoek,Khomas
1
Language
4
years of professional experience
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, routing mail to recipients. Positive nature with excellent people skills.
Work History
Receptionist
2 Years 10 Months- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Casino Guest Relations Officer
7 Months- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Internship Student
2 Months- Handled incoming and outgoing calls according to standard operating procedures.
- Operated telephone switchboard and routed calls to correct destination.
- Provided support to other departments when needed.
- Assisted with administrative tasks such as filing documents, photocopying, faxing, data entry and sorting mail.
- Answered incoming calls and redirected them to the correct department or staff member.
Education
Advanced Diploma - Travel And Tourism
Diploma - Travel And Tourism
Certificate - Travel And Tourism
High School Diploma
- Currently busy obtaining my Namibia senior Secondary certificate.
- Obtained my Namibia junior Secondary certificate (grade10)
Skills
Well spoken
Time Management
Office Administration
Positive and professional
Verbal and written communication
Switchboard Operation
Visitor assistance
Patience
Personal Information
- Driving License: Code B.
- Residence Permit: Namibian Permanent Residence Permit
LANGUAGES
English: First Language
Languages
English
A1
Beginner
Timeline
Receptionist
Trip travel
04.2017 - 02.2020Read More
Casino Guest Relations Officer
Desert jewel casino(Windhoek Country club)
09.2016 - 04.2017Read More
Internship Student
Windhoek Country club
06.2016 - 08.2016Read More
International Training College Lingua
Advanced Diploma from Travel And Tourism
04.2016Read More
International Training College Lingua
Diploma from Travel And Tourism
04.2015Read More
International Training College Lingua
Certificate from Travel And Tourism
04.2014Read More
Namibia College Of Open Learning(Namcol)
High School Diploma
Read More