Sinclaire Tsuses
Okahandja
Summary
Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.
Professional with comprehensive experience ready for this role. Equipped with strong skills in leadership, problem-solving, and strategic planning. Known for team collaboration and adaptability, consistently delivering results. Strong communicator with focus on integrity and accountability.
Overview
6
6
years of professional experience
Work History
Migration Officer
Bank Windhoek
11.2023 - Current
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
- Implemented process improvements that streamlined workflows, reducing redundancies and increasing operational efficiency.
- Advocated for adoption of new technologies to improve crime detection and prevention, overseeing integration of advanced surveillance systems.
Bank clerk
Bank Windhoek
03.2020 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Maintained comprehensive client records and documentation to support financial operations and compliance with regulations.
- Assisted in managing accounts payable and receivable, coordinating with creditors to optimize payment schedules and maintain healthy cash flow.
- Communicated effectively with clients and creditors to resolve inquiries and disputes, fostering positive business relationships.
- Supported the implementation of financial processes and systems that enhanced operational efficiency in the banking environment.
Sales Adivisor
Bank Windhoek
01.2022 - 12.2023
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
HR Assistant
Bank Windhoek
01.2020 - 07.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
Credit Officer
Bank Windhoek
02.2022 - 02.2022
- Evaluated creditworthiness of potential borrowers using thorough research and analysis techniques, minimizing default risks.
- Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
- Enhanced credit decision-making by conducting comprehensive financial analysis and risk assessments.
- Optimized lending practices by maintaining up-to-date knowledge of industry trends and regulatory requirements.
Education
Diploma - Business administration
International university of management
08.2025
Skills
- Cash handling
- Accounts payable
- Financial documentation
- Process implementation
- Client communication
- Budgeting and finance
Languages
Damara
English
Hobbies and Interests
Reading books, Hiking, Reading, Cooking
Proof of Registration
This is to certify that INAMTAKO SINCLAIRE TSUSES, Date of birth 21-MAY-1998, student number 190055030 is registered as a YEAR 2, DIPLOMA IN BUSINESS ADMINISTRATION student for the Academic Year 2024, Semester 1, in ONGWEDIVA - PART TIME and examined by The International University of Management.
Namibia Senior Secondary Certificate (Higher Level)
- Candidate Name: TSUSES SINCLAIRE
- Centre Name: WINDHOEK HS
- Session: NOVEMBER 2018
- Syllabus: ENGLISH AS A SECOND LANGUAGE, Result: 4 (4)
- Syllabus: GEOGRAPHY, Result: 4 (4)
Namibia Senior Secondary Certificate (Subject Award)
- SINCLAIRE NN TSUSES
- Date of Birth: 21 May 1998
- Subject: English as a Second Language, Level: Ordinary, Grade: D(d)
- Subject: Geography, Level: Ordinary, Grade: D(d)
- Subject: Development Studies, Level: Ordinary, Grade: E(e)
- Subject: Biology, Level: Ordinary, Grade: F(f)
Timeline
Migration Officer
Bank Windhoek
11.2023 - Current
Credit Officer
Bank Windhoek
02.2022 - 02.2022
Sales Adivisor
Bank Windhoek
01.2022 - 12.2023
Bank clerk
Bank Windhoek
03.2020 - Current
HR Assistant
Bank Windhoek
01.2020 - 07.2023
Diploma - Business administration
International university of management