Simmone Harases
Rundu
Summary
Dynamic sales professional with extensive experience at Megabuild, excelling in customer service and sales strategy. Proven ability to resolve complaints and tailor solutions, enhancing customer satisfaction. Skilled in technical support and negotiation, driving successful outcomes while maintaining high standards of product knowledge and relationship management.
Overview
14
14
years of professional experience
Work History
Filing Clerk
Megabuild Pupkewitz
Rundu
06.2012 - Current
- Maintained records of all incoming and outgoing documents, ensuring accuracy and completeness.
- Managed multiple tasks simultaneously while meeting tight deadlines.
- Compiled statistics regarding filing operations for management review.
- Ensured proper security protocols were followed when handling confidential data.
- Generated reports related to document management activities.
- Responded promptly to customer inquiries regarding filed materials.
- Compiled and prepared orders and notices within tight deadlines to meet departmental-specific needs.
- Scanned and filed forms, reports, correspondence and receipts.
Sales Contractor
Megabuild
Rundu
11.2015 - 04.2025
- Provided technical advice on product features, pricing, and delivery options to customers.
- Resolved customer complaints in a timely manner.
- Gathered customer feedback to improve sales strategies.
- Identified customer needs and tailored solutions accordingly.
- Provided customers with information on products and services available.
Heath and Safety Officer
Megabuild
Rundu
07.2022 - 11.2023
- Investigated accidents, injuries, or illnesses to determine causes and preventive measures.
- Monitored the implementation of health and safety standards in the workplace.
- Managed hazardous waste removal operations according to EPA regulations.
- Educated staff on fire prevention and protection strategies and emergency evacuation plans.
Cashier
Megabuild
Rundu
06.2013 - 11.2015
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Grade 12
Dawid Bezuidenthoud High School
Windhoek01-2009
Skills
- Customer service
- Sales strategy
- Product knowledge
- Technical support
- Negotiation skills
- Customer relationship management
Languages
Damara
First Language
Afrikaans
Proficient (C2)
C2
English
Proficient (C2)
C2
Herero
Proficient (C2)
C2
Timeline
Heath and Safety Officer
Megabuild
07.2022 - 11.2023
Sales Contractor
Megabuild
11.2015 - 04.2025
Cashier
Megabuild
06.2013 - 11.2015
Filing Clerk
Megabuild Pupkewitz
06.2012 - Current
Grade 12
Dawid Bezuidenthoud High School