Simataa Ilukena
Windhoek ,Namibia
Summary
- Competent Administration Officer with superior organizational, communication and problem-solving abilities. Knowledgeable about managing files and schedules and keen to help organization improve operations.
- Flexible Office Administrator with three years of experience and diverse background fulfilling needs such as accounting, data entry and travel coordination. Accomplished event planner and executive assistant. Willing to learn new industry to better address staff and managers' needs.
- Organised and proactive individual brings enthusiasm for learning from administrative team. Detail-orientated and precise team player. Committed to helping provide positive, productive working environments through comprehensive administrative support.
- Driven and proactive team player committed to providing accurate and timely office administrative support. Demonstrates developed time management and communication skills to complete tasks and projects within deadlines. Applies experience to train and mentor junior administrative staff.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work history
Administration Officer (Procurement Department)
Office of The President
Windhoek, Namibia
12.2019 - Current
- Communicated outcomes of tendering processes to tenderers using official channels.
- Reviewed proposals and submitted reports to procurement heads for selection.
- Evaluated procurement processes and used results to improve workflows and procedures.
- Utilised legislation knowledge in enforcing best practices and company compliance across different services.
- Supported procurement strategies, assessing objectives and implementing necessary service improvements.
- Ran due diligence checks on potential suppliers and flagged issues detected for action.
- Built productive relationships with stakeholders, communicated updates and sought mutually beneficial outcomes.
- Monitored supply chain activities to validate quality of goods procured.
- Analysed and developed procurement plans with cost-effective solutions and increased purchase power.
- Created tender evaluation criteria for assessing and selecting suppliers.
- Sourced and verified quotations from suppliers before initiating purchase processes.
Customer Care Consultant
Standard Bank Namibia
Windhoek, Namibia
08.2018 - 01.2019
- Offered detailed advice on product and service benefits.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.
- Offered prompt solutions to maintain customer satisfaction.
- Assisted manager in implementing and updating procedures to sustain quality standards.
- Scheduled customer appointments and sent reminders to maintain active schedule.
- Recorded and processed customer data accurately.
- Kept abreast with latest product developments to inform customers.
IT Graduate Trainee
SME Bank of Namibia
Windhoek, Namibia
01.2016 - 07.2017
- Graduate in Business Information Systems (IT)
- Having three years Working Experience in Information and Technology Environments.
- I have Experience Network Design and Implementations.
- Desktop Operating System Installations and Configurations, Linux email Server.
- Proxy Server Configuration and Maintenance.
- Printer Configuration, End-User Support .
- Remote connections to other branches connected to Smebank Head Office.
Education
Business Information Systems - Information & Technology
International University of Management
Namibia, Windhoek 02.2010 - 12.2015
Skills
- Document preparation
- Supply chain planning
- Price dispute resolution
- Effective communication
- Purchasing
- Vendor relationship management
- Bid process management
- Competitive shopping
- Exemplary verbal and written communicator
- Purchase order creation
- Brand awareness and representation
- Transaction processing
- Advanced product knowledge
- Data confidentiality
- Record maintenance
- Microsoft Office Suite
Skills in Procurement
Skills as a Customer Care Consultant
- Payment processing
- Customer experience
- Excel proficiency
- Integrative negotiation
- Network security
- Server maintenance
- Data storage architecture
- Desktop upgrades
- Website troubleshooting
- Cabling and wiring
- Test data analysis
- Network monitoring
- Driver configurations
- Failure analysis and resolution
- Technical documentation
- Hardware inventory management
- Printer setup
IT Graduate Trainee
Languages
English
Fluent
Timeline
Administration Officer (Procurement Department)
Office of The President
12.2019 - Current
Customer Care Consultant
Standard Bank Namibia
08.2018 - 01.2019
IT Graduate Trainee
SME Bank of Namibia
01.2016 - 07.2017
Business Information Systems - Information & Technology
International University of Management
02.2010 - 12.2015
Similar Profiles
BEATRICE ELIKPLIM AKOSUA AGBOZOBEATRICE ELIKPLIM AKOSUA AGBOZO
Procurement and Supply Chain Manager at Office of the PresidentProcurement and Supply Chain Manager at Office of the President
Vida Aku AsareVida Aku Asare
Senior Receptionist / Front Desk Executive at Office of the PresidentSenior Receptionist / Front Desk Executive at Office of the President
Ridwaan RazakRidwaan Razak
Senior Analyst at Office of The PresidentSenior Analyst at Office of The President
MR GIDEON KADHEPA KAPATANENWAMR GIDEON KADHEPA KAPATANENWA
Senior Labour Relations Officer at City of WindhoekSenior Labour Relations Officer at City of Windhoek
Beata IndongoBeata Indongo
Rural Water and Sanitation Officer at Ministry of Agriculture, Fisheries, Water and Land ReformRural Water and Sanitation Officer at Ministry of Agriculture, Fisheries, Water and Land Reform