Siegfried Bruno Runge van der Merwe
Windhoek, Khomas
Summary
Customer-focused professional with successful 8-year career in Retail FMCG sector. Proficiency in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Results-driven, goal-oriented. Detailed and quick-paced and true team player. Pursuing new sales-driven role where hard work and dedication will be highly valued.
Overview
15
15
years of professional experience
Work History
Sales Representative
Distell & Cape Legends Namibia
03.2013 - 12.2016
- Serviced all Key Accounts in Windhoek and Gobabis
- Execute Promotions to promote Distell Brands
- Class of trade included On and Off Trade Clients and Group Accounts (Shoprite Group, Woermann Group, Ok Group, Spar Group)
- Responsible for general Distell and Distell Cape Legends promotions and functions - set ups, coordinating stocks and orders
- Negotiate Space and influence orders at Store Level
- Increased profits through generating and maintaining healthy relationships with all accounts and effectively selling new products
- Performed cold-calling and follow-ups with leads to secure new revenue
- Set up appointments with potential and current customers to discuss new products and services
- Utilized various sales techniques to develop relationships with customers and drive sales
- Developed strong rapport with customers and created positive impression of business
- Submitted and tracked orders
- Managed route planning and travel schedule
- Upsold customers by recommending accessories and promotions to increase revenue
- Responsible for sales at On and Off Con outlets
- Implement merchandising to display products so set standards
- Developed and implemented sales strategies to increase revenue
Sales Representative
Castle Brewing Namibia (AB Inbev Namibia)
Windhoek, Namibia
08.2010 - 02.2013
- Responsible for sales at On and Off Con outlets
- Implement merchandising to display products so set standards
- Developed and implemented sales strategies to increase revenue.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Drove new business by acquiring new clients and expanding new and existing relationships
Sales Representative
United Liquor Agencies
08.2009 - 07.2010
- Responsible for sales at On and Off Con outlets
- Implement merchandising to display products so set standards
- Developed and implemented sales strategies to increase revenue
- Managed revenue models, process flows, operations support and customer engagement strategies
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging
- Established new customer accounts through perseverance, dedicated cold calling and exceptional service
- Drove new business by acquiring new clients and expanding new and existing relationships
Assistant Manager & Assistant Buyer
Windhoek Cash & Carry
09.2005 - 07.2009
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
- Managed 18 employees successfully in fast-paced environment through proactive communication
- Provided weekly work schedules to employees to accommodate business demands and vacation requests
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations
- Communicated with suppliers to negotiate best pricing on products
- Maintained and repaired facilities, equipment and tools to ensure operational readiness, safety and cleanliness
Assessor & Tracing Officer
Specialized Investigation Consultant Services
02.2004 - 08.2005
- Managing and maintaining Fraud Hotline
- Marketing of Fraud Hotline
- Assessing motor vehicle claims for Insurance Companies
- Compiling reports on assessments
- Liaising with clients
- Assisting with Investigations
- Tracing persons for various financial institutions
- Handling of confidential information
- General office admin
- Assisting with investigations
- Compiling of reports on investigations and tracings
- Initiated timely response to emails, voicemails and written correspondence
Tourguide / Farmhand
Reit Safaris
03.2002 - 01.2004
- Guided groups of up to 10 people on tours with Camels in Namib Desert
- Built personal relationships with guests to promote positive experiences
- Collected and deposited payments from guests
- Prepare meals on Guided Tours
- Supervised farm hands and livestock handlers
- Supervised guest safety during horse rides and interactions to provide safe and enjoyable ranch stays for guests of all ages
- General maintenance on farm equipment and vehicles
Education
Certificate of Proficiency - Short Term Insurance Course
IISA
01.2005
Tour Guide Course : Badge 1 - not completed
NATH
01.2003
High School Diploma -
Windhoek High School
12.1999
Vehicle
Own Vehicle
Languages
- English, Proficient in Speaking and Writing
- Afrikaans, Proficient in Speaking and Writing
References
Available upon Request
Aka
Zieggie
Personal Information
- Number of Children: 3
- Health Status: Good Health
- Date of Birth: 08/08/81
- Driving License: Code BE
- Marital Status: Married
Timeline
Sales Representative
Distell & Cape Legends Namibia
03.2013 - 12.2016
Sales Representative
Castle Brewing Namibia (AB Inbev Namibia)
08.2010 - 02.2013
Sales Representative
United Liquor Agencies
08.2009 - 07.2010
Assistant Manager & Assistant Buyer
Windhoek Cash & Carry
09.2005 - 07.2009
Assessor & Tracing Officer
Specialized Investigation Consultant Services
02.2004 - 08.2005
Tourguide / Farmhand
Reit Safaris
03.2002 - 01.2004
Certificate of Proficiency - Short Term Insurance Course
IISA
Tour Guide Course : Badge 1 - not completed
NATH
High School Diploma -
Windhoek High School