SHYAM NAIR
WINDHOEK
Summary
Dynamic leader with a proven track record at MOTOVAC NAMIBIA PTY LLC, specializing in customer relations and strategic promotional planning. Expertise in contract negotiations and people management has driven significant sales growth and market expansion. Recognized for mentoring high-performing teams to consistently exceed sales targets, resulting in exceptional client satisfaction and loyalty. Aiming to leverage these skills to further enhance organizational success and customer engagement.
Overview
26
26
years of professional experience
Work History
MANAGER SALES - AUTOMOTIVE SPARE PARTS
MOTOVAC NAMIBIA PTY LLC
WINDHOEK
04.2021 - Current
- Developed and implemented sales strategies to increase market share
- Identified and developed new markets for products or services
- Established relationships with key clients, while maintaining existing customer base
- Created and presented monthly reports to management on sales performance
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year
- Organized trade shows and other events as a means of increasing visibility in the marketplace
- Performed analysis of current processes within the sales department to identify areas needing improvement
- Implemented process changes designed to streamline workflow within the department
- Assisted senior management in developing long-term strategic goals for the company's growth
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Tracked monthly sales to generate reports for business development planning
- Performed sales consultations and educated clients on products and services
- Developed successful strategies and goals to penetrate new territories by assessing competitor offerings and approaches
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts
- Supported sales team members to drive growth and development
SR. SALES EXECUTIVE
MOHSIN HAIDER DARWISH LLC
MUSCAT
01.2015 - 01.2021
- Company Overview: Making vital efforts in promoting well-known brand of home appliances and Electronics (AV system)
- Supported professional development of the team members and supervisors at all levels
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns
- Coordinated efficient restocking of the sales floor with current merchandise and accurate signage for current promotions
- Displayed merchandise by arranging in appealing and orderly way to boost sales
- Making vital efforts in promoting well-known brand of home appliances and Electronics (AV system)
SALES EXECUTIVE
CREDITLINK GROUP LLC
DUBAI
01.2013 - 01.2015
- Deployed and assessed strategies for retaining customers and maximizing account servicing opportunities to promote revenue consistency
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Acted as a single point of contact for client and the company, thereby sustaining good relation by giving maximum results and with regular meetings
SR. CUSTOMER SERVICE REPRESENTATIVE - OPERATIONS
TECH MAHINDRA
MUMBAI
01.2009 - 01.2013
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Cultivated customer loyalty, promoted repeat customers and improved sales
- Educated customers on promotions to enhance sales
- Played a significant role in upselling products (new telecom contracts), besides conserving quality and focus on customer satisfaction
SALES POSTIONS
MUMBAI
01.1999 - 01.2009
- GDI InfoTech as Key Account Manager
- Capita India as Customer Service Representative - Operations
- Tracmail India Pvt Ltd as Customer Service Representative - Operations
- Alankar Shipping & Clearing Pvt Ltd as Head Office in charge
- Marketing Experience
Education
MBA - MARKETING
IEC University
India05-2025
BACHELOR IN BUSINESS ADMINSTRATION -
Rajiv Gandhi Council For Engineering Technology
India01.2016
Skills
- People Management
- Interpersonal skills
- Customer and client relations
- Promotional planning
- Contract Negotiations
- Customer Service Excellence
- Sales Closing
- Commercial Awareness
- Mentoring
- Organization & delegation
Hobbies and Interests
- READING
- TRAVELLING
Languages
- ENGLISH
- HINDI
- MALAYALAM
- MARATHI
- BASIC AFRIKANS
Personal Information
- Date of Birth: 12/02/80
- Nationality: Indian
- Driving License: Oman
Timeline
MANAGER SALES - AUTOMOTIVE SPARE PARTS
MOTOVAC NAMIBIA PTY LLC
04.2021 - Current
SR. SALES EXECUTIVE
MOHSIN HAIDER DARWISH LLC
01.2015 - 01.2021
SALES EXECUTIVE
CREDITLINK GROUP LLC
01.2013 - 01.2015
SR. CUSTOMER SERVICE REPRESENTATIVE - OPERATIONS
TECH MAHINDRA
01.2009 - 01.2013
SALES POSTIONS
01.1999 - 01.2009
MBA - MARKETING
IEC University
BACHELOR IN BUSINESS ADMINSTRATION -
Rajiv Gandhi Council For Engineering Technology
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