Summary
Overview
Work History
Education
Skills
Certification
Tel
Fax
References
Timeline
Generic

Shifafure Manfred Shifafure

Information Technology Specialist
Rundu,KE

Summary

Solutions - Oriented IT Solutions with notable success directing a broad range of corporate IT initiatives while participating in planning and implementation of information-technology solutions in direct support of business objectives.

  • Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management.
  • Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure, and strengthen an organization.
  • Hands-on experience leading all stages of system development efforts, including requirements definition, design, testing, and support.

Core Competencies:

Windows Server and Windows Server AD-Ds and Server Administration, Network & Administration;

Regulatory Adherence; Data Integrity/Recovery; Disaster Recovery Planning; Contingency Planning; Risk Assessment; Cost Benefits Analysis

* Platforms: Microsoft Windows® operating systems, Linux and MacOS X

* Hardware: PC Technician with 17 Years’ Experience, Networking with 14 Years of Experience

* Networking: TCP/IP, IPX/SPX, Ethernet and many more

* Tools:

LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, Kaspersky Antivirus, HP Open View, Microsoft Office System / Programs (Including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®). To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

17
17
years of professional experience
7
7
years of post-secondary education
5
5
Certifications

Work History

Information Technology Specialist

  • Solutions - Oriented IT Solutions with notable success directing broad range of corporate IT initiatives while participating in planning and implementation of information-technology solutions in direct support of business objectives
  • Track record of increasing responsibility in secure network design, systems analysis and development, and full lifecycle project management
  • Demonstrated capacity to implement innovative security programs that drive awareness, decrease exposure, and strengthen organization
  • Hands-on experience leading all stages of system development efforts, including requirements definition, design, testing, and support.
  • Oversaw asset management process for all technology resources, ensuring optimal use of available equipment

Computer System Support / Network Administrator

Rundu Graphics
01.2005
  • Provide comprehensive remote and on-site support for domestic and international customers, including Technical support in IT products and sales support for key accounts of all sizes
  • Key Contributions: Designed and implemented customer support procedures and customer network design strategy for sales and marketing teams
  • Recognized for outstanding quality of customer service with numerous customer-support and personal recommendation from clients.

IT Support Technician

The University of Namibia (Rundu Campus)
01.2011 - Current
  • Run Campus IT office administration
  • Tutor for IT Short Courses A+ PC Technician, N+ Networking, CISCO CCNA1 & CCNA2
  • Provide IT Support to Administrative, Academic and Students and Library
  • Provide technical and monitor Institution’s IT Infrastructure including UNAM Center's
  • Design, Implement Networks and
  • Create, Train and provide support on Domain and Logon/ use of authenticated logon system
  • Install and Configure IQVT/ITS systems
  • Server Administration and user support
  • Repairing and Maintaining of Computers including Software Installations.
  • Identified issues, analyzed information and provided solutions to problems
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks
  • Developed strong communication and organizational skills through working on group projects
  • Demonstrated strong organizational and time management skills while managing multiple projects
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
  • Developed and maintained courteous and effective working relationships
  • Used critical thinking to break down problems, evaluate solutions and make decisions

Analyst Programmer (ICT Sub-Division) Head

Rundu College of Education
01.2007 - 01.2010
  • Recruited to establish and manage educational-wide information-systems program
  • Oversee institutional efforts to identify and evaluate all critical systems
  • Design and implement security processes and procedures and perform cost benefit analysis on all recommended strategies
  • Collaborate with external auditors to conduct in-depth compliance audits and penetration testing, presenting all results to senior management
  • Develop curricula and facilitate awareness training for management and employees
  • Supervise daily activities of Computer User/ Assistant and Internet Administrator
  • Key Contributions: Instrumental in developing and implementing Business Continuity and Disaster Recovery (BCP & DRP) Plans for corporate sites throughout Rundu College of Education, Rundu Vocational Training Centre and Support Governmental Outlets/Offices
  • Spearheaded creation of two new information-technology departments, including Technical services and IT Administration
  • Created Institutional Policies and procedures governing corporate security, email and Internet usage, access control, and incident response.
  • Designed and developed 2 computer software web applications

Education

Diploma in Information Studies - Information Studies

University of Namibia
Main Campus
01.2002 - 12.2003

Some College (No Degree) - A+ Hardware And Software Specialist

Institute of Information Technology
Windhoek
02.2004 - 08.2004

ICDL Starter Certificate - ICDL

CECS Namibia
Windhoek
01.2008 - 07.2009

No Degree - CCNA Exploration: LAN Switching And Wireless

Cisco Network Academy
Nelson Mandela University
03.2011 - 06.2013

Some College (No Degree) - IT Essentials

Cisco Network Academy
Nelson Mandela University
05.2015 - 07.2015

Some College (No Degree) - Network Security

Cisco Network Academy
Online
06.2023 - 11.2023

Skills

Hardware installations

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Certification

Institute of Information Technology, A+ Hardware and Software Specialist, 2004

Tel

(W) 066 268 6000

Fax

066 255 564

References

  • Mrs. Aina Nkandi, UCCB Unam Main Campus, 081 271 0413
  • Mr. Sacky Shilongo, Network Administrator, +264 81 1293768
  • Mr. Rowan Beukes, +264 206 3111, +264 811 247451

Timeline

Some College (No Degree) - Network Security

Cisco Network Academy
06.2023 - 11.2023

Some College (No Degree) - IT Essentials

Cisco Network Academy
05.2015 - 07.2015

No Degree - CCNA Exploration: LAN Switching And Wireless

Cisco Network Academy
03.2011 - 06.2013

IT Support Technician

The University of Namibia (Rundu Campus)
01.2011 - Current

ICDL Starter Certificate - ICDL

CECS Namibia
01.2008 - 07.2009

Analyst Programmer (ICT Sub-Division) Head

Rundu College of Education
01.2007 - 01.2010

Computer System Support / Network Administrator

Rundu Graphics
01.2005

Some College (No Degree) - A+ Hardware And Software Specialist

Institute of Information Technology
02.2004 - 08.2004

Diploma in Information Studies - Information Studies

University of Namibia
01.2002 - 12.2003

Information Technology Specialist

Shifafure Manfred ShifafureInformation Technology Specialist