Sheilah Namatama Chilinda
Rundu, Kavango East
Summary
* Compassionate Social Worker with four years of comprehensive experience providing social services to various groups of people to aid with day-to-day issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough home and community visits. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.
* Caring Social Worker offering case management expertise with proven competence to quickly build trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.
* Dedicated Social Worker with four years of experience helping clients change behaviors and access family and community resources to manage health. Develops and implements training for staff and attends seminars and conferences for professional development. Continuously improves processes and services to support patient care, education and research.
* Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills.
* Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Social Worker
Ministry of Gender Equality, Poverty Eradication and Social Welfare
Rundu, Namibia
03.2023 - Current
- Implement social service interventions to achieve treatment goals and address client needs.
- Maintain lists of resources helpful to clients.
- Engage in community outreach and program development to support patient and caregiver needs.
- Interview clients individually and in family groups to determine services to best address specific needs.
- Develop workable solutions for recurring problems for individuals and families.
- Refer patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Facilitate individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Collaborate with multidisciplinary team of mental health case managers and disability workers.
- Administer conflict resolution strategies to help families resolve disputes.
- Visit clients at residence for home study assessments to assist courts with custody decisions.
- Complete intake assessments with patients and draft community re-entry plans following treatment.
- Counsel and prepare residents for transition to independent living.
- Deliver comprehensive therapeutic services to children, adolescents and adults to support child welfare and prevention services
- Advocate for clients rights and sought solutions by tracking and monitoring legislation and arranging and attending meetings.
- Testify under oath as a child advocate
- Train specialized foster care parents to care for children
- Assess clients of abuse and neglect to compile documentation for court reports
- Formulate treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
- Maintain record of daily activities, behaviors and pertinent incidents for analysis and assessment
Programme Officer (Social Worker)
Ministry of Home Affairs, Immigration, Safety and Security (Namibian Correctional Service)
Ondangwa, Namibia
04.2019 - 11.2022
- Encouraged and motivated clients to develop new coping mechanisms and techniques to drive behavior modification.
- Coordinated care with interdisciplinary teams and community contacts to promote continuity of care.
- Improved outcomes and successes by utilizing multidisciplinary risk identification and management in care planning.
- Used knowledge of successful crisis intervention techniques and supportive problem-solving to achieve treatment goals.
- Performed psychosocial assessments and documented casework.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
- Provided Psychosocial Rehabilitative programs to inmates within the correctional facility (programs namely: Managing My Substance Use, Thinking and Living Skills for Re-Integration, Motivating Offenders to Rethink Everything, Gender Based Violence).
- Provided counseling to inmates in distress
- Compiled behavioral progress reports for each inmate before and after rehabilitative programs
- Intervened and responded to Mentally Handicapped Persons within the prison system to encourage adherence to treatment and do family contact where need be.
- kept case management files for every individual
Social Worker
Ministry of Gender Equality, Poverty Eradication amd Social Welfare
Nkurenkure, Kavango West, Namibia
10.2018 - 03.2019
- Implemented social service interventions to achieve treatment goals and address client needs.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Maintained lists of resources helpful to clients.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Developed workable solutions for recurring problems for individuals and families.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Administered conflict resolution strategies to help families resolve disputes.
- Visited clients at residence for home study assessments to assist courts with custody decisions.
- Completed intake assessments with patients and drafted community re-entry plans following treatment.
- Directed protective placement, case management, parent education and family reunification activities.
- Offered grief and bereavement counseling to support family members after death of loved ones.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
Education
Bachelor of Arts - Social Work (Honors)
University of Namibia
Windhoek 11.2017
Skills
- Case Documentation
- Client Advocacy
- Case Management
- Attention to Detail
- Family Case Management
- Case Needs Assessments
- Intervention Planning
- Community Outreach Expert
- Confidential Documentation and Recordkeeping
- Conflict Resolution
- Psycho-Social Assessments
- Cognitive Behavioral Therapy
- Patient-Centered Care
- Child Welfare and Protective Services
- Home Visits
- Independent Judgment
Timeline
Social Worker
Ministry of Gender Equality, Poverty Eradication and Social Welfare
03.2023 - Current
Programme Officer (Social Worker)
Ministry of Home Affairs, Immigration, Safety and Security (Namibian Correctional Service)
04.2019 - 11.2022
Social Worker
Ministry of Gender Equality, Poverty Eradication amd Social Welfare
10.2018 - 03.2019
Bachelor of Arts - Social Work (Honors)
University of Namibia