Sharice Janse Van Vuuren
Windhoek, Khomas,KH
Summary
At Greendoor Investments 13 Cc, I excelled in streamlining operations, enhancing customer satisfaction, and reducing data entry errors. My adeptness in office administration and organization, coupled with exceptional communication skills, significantly contributed to our team's efficiency and service quality.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Admin, Receptionist, Debtor & Creditor Clerk
Greendoor Investments 13 Cc
03.2011 - 04.2024
- Worked closely with sales teams to ensure seamless communication regarding client accounts, enabling better overall service delivery.
- Kept records of customers' charges and payments.
- Interacted with customers by phone, email, or in-person to provide information.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Collected, arranged, and input information into database system.
Education
GED -
Impak Homeschooling
International11.2017
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Greeting and Seating Clients
- Scheduling appointments
- Data inputting
- Office Administration
- File Management
- Administrative Support
- Mail handling
- Document Management
Certification
Technician certificate – 2011
Service Technician certificate Drager Pacs and X-am’s – 2011
Fincon accounting program training certificate – 2012
Characteristics of the Successful Entrepreneur - 2013
Junior Management – 2013
Grade 10 Certificate – 2017
Technician certificate Lion 700, Lion Rapid Alcoblow - 2019
Technician certificate Speed Camera’s – 2019
Technician certificate Mark x - 2020
Technician certificate Intoxilyzer 9000 – 2021
Health and Safety Representative certificate - 2021
Competency training on Watchdog Body Camera – 2022
Certificate of Completion ISO/IEC 17025:2017 Requirements - 2022
Timeline
Admin, Receptionist, Debtor & Creditor Clerk
Greendoor Investments 13 Cc
03.2011 - 04.2024
GED -
Impak Homeschooling
Technician certificate – 2011
Service Technician certificate Drager Pacs and X-am’s – 2011
Fincon accounting program training certificate – 2012
Characteristics of the Successful Entrepreneur - 2013
Junior Management – 2013
Grade 10 Certificate – 2017
Technician certificate Lion 700, Lion Rapid Alcoblow - 2019
Technician certificate Speed Camera’s – 2019
Technician certificate Mark x - 2020
Technician certificate Intoxilyzer 9000 – 2021
Health and Safety Representative certificate - 2021
Competency training on Watchdog Body Camera – 2022
Certificate of Completion ISO/IEC 17025:2017 Requirements - 2022
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