Shannon Tjitandi
Swakopmund,Namibia
Summary
Skilled in managing and coordinating cargo and freight operations with focus on efficiency and accuracy. Have background in ensuring smooth shipment processes by effectively negotiating rates, scheduling pickups, and preparing documentation. Strengths include strong organizational skills, ability to work under pressure, and expertise in logistics software. Contributed to reducing operational costs through strategic planning and optimization of resources.A highly organized and dedicated Receptionist & Administrative Clerk with extensive experience managing administrative tasks, handling customer interactions, and ensuring smooth office operations. Known for excellent communication skills, attention to detail, and the ability to work efficiently under pressure.A highly organized and dedicated Receptionist & Administrative Clerk with extensive experience managing administrative tasks, handling customer interactions, and ensuring smooth office operations. Known for excellent communication skills, attention to detail, and the ability to work efficiently under pressure.
Overview
11
11
years of professional experience
Work History
Clearing Agent & Reception
MAQUI Duty Free
12.2017 - 08.2018
- My roles and responsibilities as a receptionist were manage administrative tasks such as answering & forwarding, managing incoming and transferring calls, the ability to operate scanners,copiers and printers,handle these task with ease and efficiency,organizing files and ensuring the smooth running of the office.I also did clearing and forwarding transaction using Asycuda system,e.g framing,V.O.C.Omitting of documents and making sure I hardly made any mistakes when typing and using Asycuda system.I dealt with customers on a daily bases and that taught me to be customer focused and to work under pressure and independently
Clearing Agent & Reception
MAQUI Duty Free
03.2015 - 11.2017
- Framing the bill of entry, calculating the import duties and assist with the clearing instruction received from client and consignee is accurate before submitted for customs clearance-strict rule to adhere to and if not,huge penalties that could follow both the clearing agent and the importer/consignee
Receptionist
Hotel Entertainments Center & Casino
02.2013 - 07.2014
- My duties were receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately; arrange travel and accommodations, and prepare vouchers; maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges); perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Receptionist
24/7 Security
05.2012 - 12.2012
- My duties were to answer, screening and forwarding incoming phone calls; receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately; ensure reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures); Greet and welcome guests as soon as they arrive at the office; direct visitors to the appropriate person and office and Receive, sort and distribute daily mail/deliveries; and perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Receptionist & Office Operator
Namibia Alarms & Security Center
10.2010 - 04.2012
- My duties were to answer, screening and forwarding incoming phone calls; direct visitors to the appropriate person and office and Receive, sort and distribute daily mail/deliveries; perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Office Operator & Administrative Clerk
Erongo Axis Security
03.2009 - 08.2010
- My duties were to answer, screening and forwarding incoming phone calls; direct visitors to the appropriate person and office and Receive, sort and distribute daily mail/deliveries; perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Office Administrator
Northern Breakdown Services
07.2008 - 02.2009
- My duties were to answer, screening and forwarding incoming phone calls; direct visitors to the appropriate person and office and Receive, sort and distribute daily mail/deliveries; perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing; keep updated records of office expenses and costs; order front office supplies and keep inventory of stock; update calendars and schedule meetings
Office Operator & Administrative Clerk
Heltronix
11.2007 - 05.2008
- My duties were to answer, screening and forwarding incoming phone calls; direct visitors to the appropriate person and office and Receive, sort and distribute daily mail/deliveries; perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing; keep updated records of office expenses and costs; order front office supplies and keep inventory of stock; update calendars and schedule meetings
Education
NSSC (NAMIBIA SENIOR SECONDARY CERTIFICATE) ordinary level - Mathematics, Physical Science
NAMCOL
01.2023
NSSC (NAMIBIA SENIOR SECONDARY CERTIFICATE) ordinary level - English as a Second Language, Chemistry, Development studies
NAMCOL
01.2022
Grade 10 -
Ella Du Plessis
01.2010
Skills
- Micosoft Excel
- Asycuda
- Interpersonal
- Communicati
- Analytic
- Time management
- Administration support
Healthstatus
Good
Criminalrecord
None
Languages
- English, Excellent, Good, Good
- Afrikaans, Excellent, Good, Good
- Oshiwambo, Fair, Fair, Fair
- Otjiherero, Good, Fair, Fair
References
- Ms. Helga De Klerk, Manager of Breakdown Services, +264 61-224 612
- Mr. Granwill Jansen, Manager of Erongo Axis Security, +264 61-230 823
- Ms. Madelein Van Zyl, Manager of Namibia Alarms, +264 61-244 391
- Ms. Kleyhans, Owner of 24/7 Security, +264 64-504 940
- Ms. Rose, Supervisor of Hotel Entertainment & Casino, +264 62 414 200
- Mr. Micheal, Manager of Maqui Duty Free, +264 66 253 581
- Ms. Hileni Nampala, Owner of Danhikita Trading, +264 66 253 581
Hobbies and Interests
- Reading
- Exercising
- Listening To Music
Name
Shannon, Tjitandi
Personal Information
- ID Number: 90101000987
- Place of Birth: Swakopmund
- Date of Birth: 10/10/90
- Gender: Female
- Nationality: Namibian
- Marital Status: Single
Languages
Afrikaans
First Language
English
Advanced
C1
Otjiherero
Beginner
A1
Timeline
Clearing Agent & Reception
MAQUI Duty Free
12.2017 - 08.2018
Clearing Agent & Reception
MAQUI Duty Free
03.2015 - 11.2017
Receptionist
Hotel Entertainments Center & Casino
02.2013 - 07.2014
Receptionist
24/7 Security
05.2012 - 12.2012
Receptionist & Office Operator
Namibia Alarms & Security Center
10.2010 - 04.2012
Office Operator & Administrative Clerk
Erongo Axis Security
03.2009 - 08.2010
Office Administrator
Northern Breakdown Services
07.2008 - 02.2009
Office Operator & Administrative Clerk
Heltronix
11.2007 - 05.2008
NSSC (NAMIBIA SENIOR SECONDARY CERTIFICATE) ordinary level - Mathematics, Physical Science
NAMCOL
NSSC (NAMIBIA SENIOR SECONDARY CERTIFICATE) ordinary level - English as a Second Language, Chemistry, Development studies
NAMCOL
Grade 10 -
Ella Du Plessis