Severen Shikoyeni
Windhoek, Khomas
Summary
Dynamic Security Alarm Installer with Master Alarms CC, recognized for enhancing customer satisfaction through efficient installations and thorough follow-ups. Expert in low voltage wiring and system troubleshooting, I consistently mitigated risks and maximized system reliability, ensuring optimal performance and peace of mind for clients. Proven ability to customize solutions for diverse security needs.
Overview
22
22
years of professional experience
Work History
Security Alarm Installer
Master Alarms CC
02.2003 - Current
- Reduced customer complaints by providing timely and efficient installations of security systems.
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
- Maximized system reliability by performing thorough testing after each installation.
- Mitigated risks associated with unauthorized access through the installation of high-quality security devices, providing clients with peace of mind.
- Ensured timely completion of projects by coordinating effectively with other tradespeople involved in construction or renovation projects.
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Conducted site surveys to assess clients'' needs, helping to customize security solutions for each location.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Implemented customized wiring solutions to accommodate unique building layouts while maintaining professional appearance.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
- Ensured safety protocols were followed at all times during installations, minimizing accidents or injuries on job sites.
- Streamlined installation processes by creating detailed work plans and schedules for each project, resulting in reduced downtime for clients.
- Performed installations of high-tech security systems, which included access and elevator controls, alarms and video surveillance systems.
- Installed access and elevator controls, alarms and video surveillance systems.
- Educated customers on proper ways to use security systems after completing tests and repairs.
- Explained how to properly use security systems so that customers were knowledgeable.
- Responded to maintenance calls and troubleshot devices.
- Tested all newly installed fire alarms.
Education
No Degree - MG5050 Installation And Programming Courses
Spectrum Communications
Cape Town05-2017
Skills
- Low voltage wiring
- Access control systems
- Security system design
- System troubleshooting
- Wireless networking
- Perimeter security
- Fire alarm systems
- Intrusion detection
- Alarm system installation
Timeline
Security Alarm Installer
Master Alarms CC
02.2003 - Current
No Degree - MG5050 Installation And Programming Courses
Spectrum Communications
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