Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Additional Information
Accomplishments
Timeline
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Sean Weilbächer

Windhoek, Khomas,KH

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

1
1
year of professional experience

Work History

House and Pet Sitter

Self-employed
  • Communicated with homeowner via phone or text.
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Administered medication, when required.
  • Cared for houseplants by frequently watering during owners' absence.

Farm Worker

Private Employer
  • Upgraded old campsite and cleared an area for a new campsite.
  • Cleared shrubs and trees to create a road and a footpath to the old and newly built campsite.
  • Extended an existing vegetable garden and planted vegetable seeds.
  • Harvested pumpkins and cabbage.
  • Churned milk into butter, cleaned it and salted it (Butter to be sold to the public).

Waiter

Craft Cafe
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Prepared a variety of Drinks to serve to the customers.

Pharmacy Assistant

Elisenheim Wellness Pharmacy
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Ordered medicine and re-stocked shelves.
  • Did deliveries and pick-ups of medication.
  • Responsible for all telephone related work (ordering of goods, corresponding with medical aids and clients).
  • Supervised Dispensing of Medication (Quickly learned how to use the Dispensing system and how to read Prescriptions)
  • Took blood pressure of patients.
  • Supervised store while Employer was on Holiday.

Refrigeration and Air Conditioning Technician

Windhoek Cooling Systems
  • Maintained safety standards by using appropriate protective gear and adhering to best practices.
  • Assisted with all refrigeration and air-conditioning related installations and repairs.
  • Serviced water coolers, air-conditioners and cold rooms, under bar fridges etc.
  • Did basic admin work.
  • Driver in charge of picking up stock and equipment, as well as transporting colleagues.

Call Center Agent

ICare Sales & Services Dialogmarketing AG
02.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards, as well as a high Upsell quota.
  • Analyzed and escalated complaints, issues and grievances to designated departments for investigation and response.
  • Addressed customer account discrepancies and concerns.
  • Learned and mastered multiple client systems.
  • Answering calls in Inbound and calling customers in Outbound.
  • Was promoted to junior team leader after 7 months
  • Trained new colleagues on the client systems and assisted colleagues when needed.

Education

Delta Primary School

High School Diploma -

Delta Secondary School
12.2020

Skills

  • Flexibility
  • Decision-making
  • Attention to detail
  • Professionalism
  • Reliability
  • Adaptability
  • Trustworthiness
  • Problem-solving abilities

Languages

German
Native language
English
Proficient
C2
Afrikaans
Intermediate
B1

Hobbies

Very passionate about art, especially music. I enjoy music production and make beats in my spare time.

I am teaching myself graphic design and web development as I am interested in Graphic Design and Advertising.

I am also very passionate about philosophy and am currently studying stoicism.

Additional Information

  • Full Name: Sean Weilbächer
  • ID Number: 010609 0029 7
  • Date of Birth: 09.06.2001
  • Age: 22
  • Sex: Male
  • Nationality: Namibian
  • Marital Status: Single
  • Dependents: None
  • Residential Address: Sartre Street 17, Academia, Windhoek
  • Postal Address: P.O. Box 32196, Pionierspark
  • Contact Number: 081 3431225
  • Email Address: sean42weili@gmail.com
  • Home Language: German
  • Other Languages: English (Read, write & speak proficiently)

Afrikaans (Read, understand & speak moderately)

  • Driver’s Licence: Yes – Code B

Accomplishments

  • Dr. Andreas Baumann: 081 149 5066
  • Ms. Minah Mali: 081 580 0256
  • Mr. Francois Blaauw: 081 124 3131

Timeline

Call Center Agent

ICare Sales & Services Dialogmarketing AG
02.2023 - Current

House and Pet Sitter

Self-employed

Farm Worker

Private Employer

Waiter

Craft Cafe

Pharmacy Assistant

Elisenheim Wellness Pharmacy

Refrigeration and Air Conditioning Technician

Windhoek Cooling Systems

Delta Primary School

High School Diploma -

Delta Secondary School
Sean Weilbächer