Renathe Katjouanga
Windhoek, Khomas
Summary
Driven Supervisor with a proven track record at West Pack Lifestyle, enhancing team productivity and customer satisfaction through effective leadership and problem-solving. Excelled in staff management and communication, significantly improving operational efficiency. Skilled in multitasking and employee motivation, adept at fostering a culture of excellence and adaptability.
Overview
3
3
years of professional experience
Work History
Supervisor/ Info Lady
West Pack Lifestyle
07.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Education
Angra Pequena Senior Secondary School
Luderitz, Namibia Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Multitasking
- Excellent Communication
- Adaptability and Flexibility
- Self Motivation
- Goal Setting
- Cashing up
- Work at teller points
Languages
Otjiherero
Advanced (C1)
Afrikaans
Intermediate (B1)
English
Upper intermediate (B2)
Timeline
Supervisor/ Info Lady
West Pack Lifestyle
07.2021 - Current
Angra Pequena Senior Secondary School
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