Sara Ndapewaoshali Ngonyofi Hamunyela
Medical Laboratory Technician
Oshakati
Summary
I am hard working, flexible and easy going. I adapt very easily. I can cope under pressure because I am dedicated. I regard my self as an ethical and reliable person. Keen to provide quality health care through laboratory diagnosis.
Overview
8
8
years of professional experience
Work History
Medical Technician in charge
Namibia institute of Pathology
Tsandi, Omusati
06.2023 - Current
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Developed detailed plans based on broad guidance and direction.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Established team priorities, maintained schedules and monitored performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Launched quality assurance practices for each phase of development
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Maximized performance by monitoring daily activities and mentoring team members.
- Improved marketing to attract new customers and promote business.
- Controlled costs to keep business operating within budget and increase profits.
- Accomplished multiple tasks within established timeframes.
- Improved safety procedures to create safe working conditions for workers.
- Kept laboratory in compliance with applicable guidelines and laws.
- Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
- Trained and supervised new laboratory staff to improve skills in laboratory procedures.
- Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
- Participated in laboratory audits and assessments to maintain compliance and improve results.
- Prepared reagents and solutions, making readily available during testing for convenience.
- Assisted with laboratory research projects to advance knowledge and discovery in healthcare.
- Prepared reports to document laboratory results and findings.
- Completed comprehensive diagnostic testing of blood, urine and other body fluids.
- Maintained laboratory equipment and supplies, ensuring proper functioning and compliance with laboratory standards.
- Identified and troubleshot technical issues related to laboratory procedures.
- Evaluated and interpreted laboratory results to determine diagnoses.
Medical Technician in Charge
Namibia Institute Of Pathology
Khorixas
06.2021 - 05.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Improved operations through consistent hard work and dedication.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Exceeded goals through effective task prioritization and great work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Medical Technician
NIP
Opuwo
04.2018 - 05.2021
- (Namibia institute of pathology ), Technical operation: Molecular diagnosis, immunochemistry,
- Hematology, microbiology and phlebotomy.
- Prepared specimens for testing procedures.
- Created reports of technological findings by collecting, analyzing and summarizing information.
- Assisted physicians by preparing patients for procedures such as EKGs, phlebotomies, glucose tests and pulmonary functioning tests.
- Tracked and managed inventory for exam rooms and maintained vaccine and expiration logs.
- Oversaw department updates such as changing methodologies and improving workflow.
- Collaborated with hematology, microbiology and chemistry departments.
- Prepared solutions, stains, and reagents in accordance with standards.
- Studied blood samples for use in transfusions by identifying cell count, cell morphology or blood group and compatibility with other blood types.
- Performed microscopic, bacteriological and chemical tests to check composition of biological samples.
- Evaluated quality control within laboratory using standard laboratory test and measurement controls.
- Used Meditech to accurately log various pathology results with 0.01% error rate.
Medical Technician
Pathcare Namibia
03.2015 - 03.2018
- Clinical (Chemistry, Haematology, Microbiology, Serology, Endocrinology and Immunology.)
Education
SMLTSA Certificate - Clinical Pathology
Pathcare Academy
Capetown, South Africa 04.2015
NSS Certificate - Science
S. I! Gobs SSS
Omaruru, Namibia 11.2012
Skills
- Active Listening
- Excellent work ethic
- Self-motivated professional
- Collaboration
- Flexible and Adaptable
- Responsible
- G-Suite
- Decision Making
- Medical Testingr
Additional Information
Other training
- Basic firefighting and First Aid
- SLIPTA Quality training
- QMS, Ethics and Confidentiality
Languages
English
Proficient
C2
Herero
Intermediate
B1
Oshiwambo
Proficient
C2
Afrikaans
Elementary
A2
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Were there is a will, there is a way.
Timeline
Medical Technician in charge
Namibia institute of Pathology
06.2023 - Current
Medical Technician in Charge
Namibia Institute Of Pathology
06.2021 - 05.2023
Medical Technician
NIP
04.2018 - 05.2021
Medical Technician
Pathcare Namibia
03.2015 - 03.2018
SMLTSA Certificate - Clinical Pathology
Pathcare Academy
NSS Certificate - Science
S. I! Gobs SSS
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